Bilingual Telephone Banker {173466}
$28 per hourA-Line Staffing Solutions
Job Description
Job Description
A-Line Staffing is now hiring a Bilingual Telephone Banker in East Providence, RI!
This Bilingual Spanish – Telephone Banker role is with Bank of America and has strong career-growth potential. See additional details below.
Bilingual Telephone Banker Highlights
- Pay: $28.00/hour
- Schedule: Full-time (40 hours/week) — schedule options may include:
- Tuesday–Saturday 7:55 AM – 4:55 PM
- Monday–Thursday 7:55 AM – 6:55 PM
- Tuesday–Friday 9:00 AM – 7:00 PM and Saturday 9:00 AM – 1:00 PM
- Onsite position (in-office collaboration expected)
- Employment Type: Direct Hire
- Openings: 4
- Additional compensation: 8% shift differential for 2nd shift (if applicable)
Responsibilities
- Build and deepen client relationships by uncovering financial needs and recommending the best products/services
- Respond to customer inquiries and concerns, creating customized solutions
- Sell and fulfill banking products (checking/savings, credit cards, CDs, IRAs, loans)
- Identify needs that require licensed partners and refer to appropriate lines of business
- Quote rates, terms, and programs for banking solutions
- Manage risk in each transaction using available tools and guidelines
Requirements
- Bilingual Spanish
- High School Diploma / GED (or equivalent)
- Strong customer focus with ability to engage, build rapport, show empathy, and handle objections using plain language
- Teamwork mindset and flexibility to work assigned schedules (including weekends/holidays as needed)
- Comfortable with ongoing coaching/feedback, change, and learning new technology/processes
- Intermediate computer proficiency
- Strong organization, decision-making, and problem-solving skills
Preferred Qualifications
- Financial services/banking experience
- Call center experience (inbound/outbound phone; chat/video a plus)
- Sales/telephone sales experience (cross-sell, upsell, referrals)
- Personal Banker or high-volume client support experience
Benefits Available
- Benefits are available to full-time employees after 90 days of employment.
- A 401(k) with company match is available for full-time employees with 1 year of service (on eligibility dates).
Interested?
If you are interested in this Bilingual Telephone Banker position, APPLY !
Vacancy posted 1 day ago
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