Area Vice President, Retention Consultant
Gallagher Benefit Services, Inc.
Gallagher Benefit Services Job Opportunity
At Gallagher Benefit Services, you're a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it's shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We're a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you're looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.
Retention:
- Assumes ownership and overall accountability of client revenue in internal client relationship management system (SFDC)
- Drives discussions specific to Gallagher's compensation
- Responsible for minimum of 95% retention of revenue for existing book of business
- Anticipate and proactively address issues that could potentially jeopardize client retention
Business Growth:
- Performance success measured through White Space Growth goal along with Business Retention goal
- Understand and communicate Gallagher resources (Pharmacy Practice, Retirement, GGB, HR Consulting and Voluntary Benefits) with internal and external client groups
Strategic Consulting:
- Communicates Gallagher Resources (Pharmacy Practice, Retirement, GGB, HR Consulting, Voluntary Benefits, etc.)
- Maintain comprehensive understanding of clients' needs to ensure presentation of appropriate coverage solutions that support and enhance the clients' culture, values and mission
- Direct research to strategize content and solutions for quarterly/experience reporting
- Effectively communicate content of financial reports to client
- Convey implication of financial performance of plan anomalies and provide solutions to address areas of concern
- Regularly review client data to analyze trends, identify issues and deliver appropriate solutions, including plan design modeling, funding solutions, networks, contract issues, etc.
- Communicates and collaborates with service team to identify challenges and opportunities and develop a plan to implement solutions
- Identifies and ensures internal and external client groups are well-informed of current and upcoming compliance and employee benefits related issues and trends
- Collaborate with account team and provides oversight and direction on RFP, vendor vetting and presentation strategy
- Remains current on industry trends and strategies and proactively seek to improve strategic consulting skills
- Collaborate with vendors and team members to build innovative client solutions and opportunities
About You Required: Bachelor's degree and 5 years related experience OR High School Diploma/GED and 10 years related experience required. License required. Preferred: Professional designation such as CEBS
Behaviors: Position requires excellent communication skills.
Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: Medical/dental/vision plans, which start from day one! Life and accident insurance 401(K) and Roth options Tax-advantaged accounts (HSA, FSA) Educational expense reimbursement Paid parental leave Other benefits include: Digital mental health services (Talkspace) Flexible work hours (availability varies by office and job function) Training programs Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing Charitable matching gift program And more...
We value inclusion and diversity. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
$75.4 - $120.65 per hour
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