Regional Operations Manager - Global High-Tech

Nalco Water, an Ecolab Company, is seeking a Regional Operations Manager to join our Global High-Tech division supporting our data center and microelectronics customers. As a Regional Operations Manager, you’ll be responsible for working with Corporate Account Managers (CAMs) and Field Sales & Service teams to support select Data Center accounts in the areas of Safety, Retention/Growth, Value & Team. What’s In It For You Join Global High-Tech, the fun, fast paced, and highest growth business segment in the Nalco Water business focused on delivering premium outcomes to our data center customers. Leverage your talents and work cross‑functionally to maximize the value we provide to our most strategic customers through program performance and enterprise excellence. Provide significant exposure to the Corporate Accounts team, the Field Sales & Service teams, Marketing, R&D, and Senior Leadership, supporting your development as you grow your career within Ecolab. The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, and healthy environments. The ability to make an impact with a company that is passionate about your career development. Enjoy a flexible, independent work environment. Receive a non‑decaled company vehicle for business and personal use. Comprehensive benefits package starting day 1 of employment – medical, dental, vision, matching 401(k), company‑paid pension, stock purchase plan, tuition reimbursement, and more. Responsibilities Foster safety culture within portfolio with messaging and recognition. Develop and maintain safety statistics for CAM utilization. Ensure SOW execution across all sites in portfolio while standardizing our offering (service, compliance, commercial interaction, documentation). Normalize usage of Nalco Water–developed digital tools across portfolio in account activity (E3D, WQI, AI, Water Watch, etc.) where applicable. Develop and administer customer‑specific training platform for new account personnel. Engage in site cadence calls across corporate account portfolio. Drive innovation trial work at selected sites. Contribute to corporate account business reviews from an operations perspective. Create and maintain relationships with key portfolio contacts. Understand customer satisfaction scoring metrics and ensure a “supplier scorecard” for Nalco Water contracted services is maximized with a target of more than 90% for retention activities. Collaborate with field associates to drive and help achieve the annual specified Total Value Delivered (TVD) goal for portfolio. Ensure every customer site within portfolio has at least one value project implemented and documented. Create a sense of community among field level associates that support the portfolio. Support internal portfolio cadence calls to communicate and drive field level initiatives. Position Details Must be located within 20 miles of Phoenix, Arizona or be willing to relocate. Minimum Qualifications Bachelor’s Degree in Science, Engineering, or a related discipline. 5 years of relevant, direct/adjacent industrial work experience. Proficiency in Excel, Word, PowerPoint, cloud‑based file storage, and email communication. Willingness to travel overnight to customer sites/meetings as needed. Position requires a current and valid driver’s license. Preferred Qualifications Professional team leadership and managerial experience. Physical Demands Drive a company vehicle as required to perform job duties. Conduct site walks. Climb vertical ladders. Lift and carry up to 25 lbs. short distances. Benefits Flexible, independent work environment. Company vehicle for business and personal use. Comprehensive benefits package starting day 1 of employment—including medical, dental, vision, matching 401(k), company‑paid pension, stock purchase plan, tuition reimbursement, and more. Compensation The total compensation range for this position is $142,100–$213,200 and includes base pay and target incentive based on performance, per plan terms. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws. Potential Customer Requirements Notice Undergo additional background screens and/or drug/alcohol testing for customer credentialing. Be fully vaccinated for COVID‑19, including a booster if eligible, unless a religious or medical accommodation is requested and approved by Ecolab. ADA Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website. Inclusion & Belonging At Ecolab, we believe the best teams are inclusive. We are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants and recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expression, genetic information, marital status, age, disability, or status as a covered veteran. We also commit to furthering the principles of Equal Employment Opportunity through affirmative action. Legal Notice We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act. #J-18808-Ljbffr