Escrow Assistant

Escrow Assistant

At Title Resource Network, we help build vibrant communities, one closing at a time. Behind every successful real estate transaction is a team committed to accuracy, service, and trust. We take pride in helping buyers, sellers, lenders, attorneys, and real estate professionals move transactions forward smoothly and confidently. We are a collaborative team that values reliability, attention to detail, continuous learning, and people who enjoy supporting complex processes behind the scenes.

About the Role

The Escrow Assistant plays a critical role in supporting loan administration, construction disbursements, and post-closing activities. This position helps ensure loan files are accurate, complete, and compliant while coordinating document processing, contractor payments, lender communications, and funding activities. It is an excellent opportunity for someone who enjoys detailed administrative work, thrives in a fast-paced environment, and wants to build a career in the title, escrow, lending, or real estate industries.

What You'll Do

Loan Administration & Document Management

• Sort and review closed loan documents to ensure all required signatures, initials, and notary acknowledgments have been properly completed
• Scan, index, and maintain loan documents within company software systems
• Upload documents to lender portals and maintain accurate electronic records
• Prepare, package, and ship loan documents to lenders according to established timelines
• Coordinate the delivery of closed loan documents to local lending partners

Disbursements & Payment Processing

• Review invoices and enter payment requests in accordance with company procedures
• Issue contractor payments and support construction draw processes
• Track and maintain executed lien waivers and supporting documentation
• Assist with the disbursement of closed loan packages
• Make daily deposits to local financial institutions

Compliance & Quality Control

• Conduct file audits to verify completeness, accuracy, and compliance with company and lender requirements
• Review loan files to ensure required documents have been received, processed, and properly maintained
• Support compliance with company policies, lender guidelines, and industry standards
• Identify and escalate discrepancies, missing documentation, or processing issues

Communication & Collaboration

• Serve as a point of contact for lenders, contractors, relators, and internal team members
• Respond to requests for documentation, funding information, and loan status updates
• Collaborate with escrow, closing, post-closing, and accounting teams to ensure timely loan processing
• Assist with special projects and additional responsibilities as assigned

Requirements

What You Bring

Required Qualifications

• High school diploma or equivalent
• Strong attention to detail and analytical skills
• Excellent organizational and time-management abilities
• Effective written and verbal communication skills
• Ability to work independently and collaboratively within a team environment
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook)
• Reliable transportation for daily deposits
• Ability to successfully pass a background check

Additional preferred qualifications:

• Associate or bachelor's degree in a related field
• Two years of administrative, escrow, title, lending, banking, mortgage, or related experience
• Experience with loan documentation, construction draws, disbursements, or post-closing activities
• Familiarity with lender portals and document management systems

What Makes Someone Successful in This Role

• You are highly organized and able to manage multiple priorities simultaneously
• You enjoy working with detailed documentation and ensuring accuracy
• You take pride in maintaining compliance and quality standards
• You communicate professionally and build positive relationships with lenders, contractors, and team members
• You are dependable and follow through on commitments
• You thrive in structured, process-driven environments
• You enjoy supporting successful real estate and lending transactions behind the scenes

Work Environment & Schedule

• Full-time position
• Monday-Friday schedule
• Primarily office-based work with frequent computer use
• Frequent use of computer, phone, scanner, and standard office equipment
• Must be able to lift up to 15 pounds at times
• Reliable transportation required for daily deposits and document deliveries
• Primarily sedentary work performed in an office setting

What We Offer

• Health insurance
• Dental insurance
• Vision insurance
• Health savings account (HSA)
• Flexible spending account (FSA)
• Disability insurance
• Life insurance
• 401(k) with company match
• Paid time-off
• Paid holidays
• Employee assistance program
• Employee referral program
• Employee discounts