Global Device Fleet Manager (IT)

Job Function Specialist About Us At Canon, we’ve been inspiring people to capture and share their world for over 85 years. As a global leader in imaging and innovation, we’re driven by bold ideas, collaboration, and a commitment to making a positive impact. As the national sales organization Canon Polska, we are part of the broader 4CE cluster (CZ, SK, PL, HU) and the EMEA region, responsible for the sales and distribution of Canon products and services within Poland. With over 30 years of local presence – and thanks to the professionalism and loyalty of our experienced employees – we understand the dynamics of the local market. Our success is built on understanding customer needs and ensuring their satisfaction. We take pride in our diverse and inclusive culture and in our Kyosei philosophy – living and working together for the common good. Why join us? Become part of a team of professionals who are proud of their brand and believe in the power of collaboration Enjoy friendly company culture and working atmosphere Benefit from flexible working hours and other benefits Grow your talent – we offer educational programs, training, and space to develop in what you love Work in a respectful company that values sustainability, inclusion, and personal growth If you value such working environment and are ready to its part and and co-creator – we’d love to hear from you! Job Description Overall responsibility for managing assigned global customer fleet from a technology governance perspective: device configuration, security compliance and take responsibility for change management (eg Security Patches) and major technology incidents. Responsibilities Playing global fleet management role in customer’s printing environment Preparing device configuration instructions and profiles for installation and printer configuration Remotely onboarding installed printers to fleet management tool to ensure connected printers operate according to the defined baseline Lifecycle certification management by proactively planning and deploying actions such as security patching, firmware updates Actively working with customer on change and problem management activities Playing Single Point of Contact role for day-to-day technical topics Primary role to provide internal support to worlwide service engineers from local support teams Participating in regular review meetings with customer, preparing and presenting content for fleet and security management activities Qualifications Basic IT knowledge Fluent Polish and very good English in writing and speaking Proficiency in Excel with the ability to use formulas to work with large amounts of data€ Analytical thinking Accuracy and meticulousness in the performance of assigned tasks Ability to organise working time independently while pursuing defined objectives Assertiveness and the ability to conduct substantive discussions with customer There is opportunity to work in an international and intercultural team. You will have the opportunity to work with customer representatives at different levels of the organization. You will gain experience of working in an expansive IT environment across the globe. This is an opportunity to develop skills in new areas in response to identified and expressed customer needs. You will work in a friendly virtual Canon team comprising people from different countries. #J-18808-Ljbffr