Retaliation Complaint Investigator

Job Description and Duties

Under general supervision of the Labor Commissioner Supervisor (Senior Deputy) in the State Labor Commissioner's Office (LCO) of the Retaliation Complaint Investigation (RCI) Unit, the Deputy Labor Commissioner (DLC) I interviews witnesses, takes affidavits, collects other evidence, investigates claims to determine the extent of compliance with, and to resolve disputes arising under State labor laws and Industrial Welfare Commission orders; assesses and collects civil penalties, or initiates civil or criminal action. Meets with employers, employees and their representatives to advise them of, and to secure compliance with state laws; may inspect places of employment and employers' records to determine the extent of compliance with the provisions of laws under the jurisdiction of the LCO.

This posting may be used to fill future vacancies in accordance with 2 CCR §249.3

To be considered for this Deputy Labor Commissioner I job opportunity, applicants must be either reachable on an employment list, have transfer eligibility or have reinstatement eligibility. To take the exam and gain employment list eligibility, please click here to access the exam bulletin: 

Effective July 1, 2025, specific Bargaining Units and associated Excluded State employees are subject to a salary reduction between 2% - 4.62% in exchange for hours in the Personal Leave Program 2025 (PLP 2025) per month. For more details, please click  e to visit the California Department of Human Resources (CalHR) website.

You will find additional information about the job in the .

Working Conditions

This position is located at:
3737 Main St
Riverside CA 92501

The employee will spend most of the time working at their assigned District office. Their work area will be a cubicle equipped with standard office equipment. Overtime and occasional travel to an off-site location may be required for meetings and/or training. Employees are expected to be able to work independently, in a fast-paced team environment, and work well with the public and co-workers.

Special Requirements

If you are using education to meet one of the patterns of the minimum qualifications, please submit a copy of your degree or transcripts with your application package.

Statement of Qualifications :

As part of the required application packet, candidates are to complete a Statement of Qualifications. Responses should be typewritten using 12 pt Arial font, 1.5-line spacing and no more than 2 pages total. Applications received without a statement of qualifications will not be considered.

1. What experience do you have conducting investigations, fact-finding, interviews, inspections, audits, or similar work. Please include specific examples.
2. What types of cases or issues have you handled? Please describe your specific role and responsibilities, as well as the methods you used to gather and analyze information.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Knowledge of:

- State and related Federal labor laws; orders of the Industrial Welfare Commission

- Principles, practices, and terminology of labor relations work

- Purposes, organizations, and trends of employee and employer organizations

- Terminology used in various occupations

- Labor and employment conditions and trends in California

- Industrial occupations and their requirements and employment procedures

- Court procedures and rules of evidence

- Current social and economic developments and trends in California

- Problems of the culturally and economically disadvantaged

- Methods of compiling and presenting data

- Investigating and interviewing techniques and procedures

Skills:

- Active listening and fact-gathering to achieve comprehensive investigation

- Questioning and clarifying skills to grasp both the facts and the areas of controversy

- Organization and time management to prioritize multiple cases and assignments

- Decision-making and problem-solving to investigate cases effectively and efficiently

- Critical thinking and application of law skills to analyze problems and successfully resolve claims

- Good judgment to maintain the integrity of the decision-making process

- Report writing and/or findings analytically and concisely

- Summarizing to set out main points of controversy and frame issues using correct facts, law, and analysis

- Decorum to engage parties productively and with respect

Ability to:

- Interpret and apply State and related Federal labor laws, and orders of the Industrial Welfare Commission

- Analyze testimony and other types of evidence and draw correct conclusions

- Hold investigatory hearings and resolve disputes

- Deal tactfully, effectively, and impartially with employers

- Conduct difficult investigations of alleged violations of labor laws and Industrial Welfare Commission orders

- Deal with law enforcement problems tactfully but effectively

- Analyze situations accurately and take effective action

- Analyze data

- Communicate effectively

- Work independently and communicate effectively with fellow staff and the public while adhering to and promoting the Department's Mission, Vision, Values, and Goals

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Comprehensive health benefits package with medical, dental, and vision options • Sick leave, vacation leave, or annual leave options available • Retirement plan through CalPERS. Other retirement options include 401(k) and/or 457(b) participation through State of California Savings Plus program • Public transportation subsidy and pre-tax parking program options • The personal satisfaction of knowing that you impact the daily lives of wage earners in California.

Additional Information

Preference will be given to persons with State Restriction of Appointments (SROA) or Surplus status. Applicants must attach a copy of their most recently dated letter that specifies their designation as either SROA or surplus candidate as proof.

Qualified candidates must have eligibility in State employment, be in a reachable rank on an employment list for this classification, be currently in this classification, or have transfer eligibility to this classification.

If you do not hear from us in 4-6 weeks, you may assume the position has been filled by another applicant. Please note that all additional vacancies that become available may be added to this advertisement.

Please note that the Exam and Certification Online System (ECOS) does not allow you to resubmit your application once you withdraw it. If you have any updates to your online application, please contact the Personnel, Recruitment, & Hiring Unit at Show phone number.

Please let us know how you heard about our position by taking this brief survey: DIR Applicant Survey

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications - Please see Special Requirements section of the posting for instructions on the Statement of Qualifications.