Dual Assistant General Manager

Job Description

Job Description

Description:

Job Title: Assistant General Manager (Dual Hotel Operations)

SpringHill Suites and Residence Inn Tulsa South

We are seeking a highly motivated and experienced Assistant General Manager to oversee the operations of two hotel properties. This dual role offers a unique opportunity to lead and coordinate the management teams across multiple locations, ensuring exceptional guest experiences and operational excellence. If you are a dynamic leader with a passion for hospitality and proven management skills, we invite you to join our team.

Key Responsibilities:

- Assist the General Manager in overseeing daily hotel operations across both properties

- Coordinate and support department heads to ensure high standards of service, cleanliness, and safety

- Develop and implement operational strategies to maximize revenue and profitability

- Monitor financial performance, including budgeting, forecasting, and cost control

- Ensure compliance with company policies, brand standards, and legal regulations

- Lead, motivate, and develop staff to foster a positive and productive work environment

- Handle guest inquiries, complaints, and special requests to ensure guest satisfaction

- Conduct regular inspections and audits to maintain quality standards

- Collaborate with sales and marketing teams to promote hotel offerings and increase occupancy

- Support recruitment, onboarding, and training initiatives for hotel staff

Skills and Qualifications:

- Proven experience in hotel management, preferably with experience overseeing multiple properties

- Strong leadership and team management skills

- Excellent communication and interpersonal abilities

- Financial acumen with experience in budgeting and financial analysis

- Ability to multitask and prioritize in a fast-paced environment

- Knowledge of hospitality industry standards, safety regulations, and legal requirements

- Flexibility to work across two locations and adapt to changing priorities

- Bachelor's degree in Hospitality Management, Business Administration, or related field preferred

- Proficiency in hotel management software and MS Office Suite

Join our vibrant team committed to delivering outstanding guest experiences and fostering professional growth. We offer a collaborative work environment, competitive compensation, and opportunities for career advancement within our expanding hotel portfolio.