Sales and Service Technician

The **Service Technician** is an integral part of the customer journey post installation. They focus on partnering with customers to inspect and service preexisting company installed foundation repair and water management solutions. The Service Technician supports our customers with additional solutions options and needs.**Why you should join our Service Team****Job Responsibilities*** Execute appointments scheduled with customers* Travel to customers' home based on assigned appointments* Build long-term relationships with customers and professionally represent the company* Recommend additional products and services to enhance or improve original installation or to remedy a potential issue through established processes and procedures* Perform annual customer maintenance visits, examining work previously completed* Perform reactive service appointments, diagnose, and fix any issues* Install additional products purchased by the customer as necessary* Adhere to safety regulations and procedures when carrying out responsibilities* Examine solutions installed by the company and determine potential warranty or non-warranty work* Communicate the status of each job (completions and complications) and submit all necessary documentation to the Service Manager and customer as required* Other duties as assigned**Qualifications*** 1 or more years of proven sales experience preferred but not required* Construction/Home Improvement experience preferred* Proven customer relations experience preferred* High school diploma or GED or equivalent experience* A valid, non-restrictive Driver's License is required**Requirements*** Full-time* Remote & Onsite: Reporting into and working remotely of Branch location* Servicing area within territoryGroundworks is the leading provider of Foundation Repair, Crawl Space Encapsulation, Basement Waterproofing, and Concrete Lifting & Stabilization.With locations across the USA and Canada, Groundworks is the leading foundation solutions and water management company in North America! Recognized as aTop Workplaces USAcompany and offering employee ownership foreveryone, we're building something that just can't be replicated. And we're on a mission to change an industry like never before!We're unique here at Groundworks. We are all connected through the same vision, mission, and values, and we arestronger together. We're proud to be the Groundworks Tribe!Our highly trained teams have decades of experience delivering innovative solutions, unmatched quality, and industry-leading warranties, helping homeowners everywhere protect and repair their most valuable asset – their home.Whencustomerschoose a local Groundworks company, they can feel confident they’re hiring the trusted local experts who will ensure the job’s done right.When youchoose Groundworks, you'll join thousands of Tribemates who are making history.**SCHEDULE “A”****Groundworks JOB DESCRIPTION****Service Technician**• Attend appointments scheduled by a Customer Care Representative. Appointments are scheduled based on your availability. • Travel to a customer’s home on a pre-set appointment using a company vehicle. • Build long-term relationships with customers and professionally represent Groundworks. • Recommends additional products and services to enhance or improve original installation or remedy a potential issue, by following the sales process. • Perform yearly maintenance visits, examining work previously completed. • Perform reactive service appointments, diagnose, and fix any issues. • Install the additional products purchased by the customer as necessary. • Adhere to safety/health regulations and procedures when carrying out construction operations. • Examines work done by the company and determines potential warranty or non-warranty work. • Communicate the status of each job (completions and complications) and submit all necessary documentation to the Service Manager. • You may be required to assume other tasks or responsibilities not detailed on this list which may be requested from time to time at the Company’s discretion.JES Foundation Repair, A Groundworks Company, is seeking talented **Sales and** **Service Technician** to join their team in the Richmond, VAarea! * Base Pay + Commission with NO CAP on earnings* Average annual earnings $120,000* Company Vehicle and Gas Card provided* Full-time nonseasonal work* Pre-qualified, high-quality appointments, no cold-calling required!* Advanced leadership training opportunities from a promote from within led culture* Benefits include Medical, Dental, Vision, Long/Short Term Disability, Life insurance, 401(k) with a company match, PTO after applicable waiting periods* Equity in North America’s Leading Foundation Repair and Water Management CompanyWe take pride in our exceptional growth—because it means that we’ve built our company and solutions on a rock-solid foundation. Every day, every employee has the opportunity to play an impactful role in changing an industry, setting a new standard, and delivering solutions that our customers love.True to our values, we've done the right things from the beginning, setting the stage for an even brighter future.Join us as we charge ahead! #J-18808-Ljbffr Groundworks Company