Client Service Representative - Veterinary
Burlington Emergency & Veterinary Specialists
Client Service Representative - Veterinary Do you love both pets and pet people, and want to work overnight hours at a job that makes a difference in your community? BEVS is looking for a friendly and compassionate Client Care Representative to join our team! Burlington Emergency & Veterinary Specialists (BEVS) is Vermont’s only specialty and 24/7 emergency animal hospital and we provide a level of care you simply won’t find anyplace else in the state. From expert emergency and critical care 24 hours a day to advanced veterinary specialty and referral services—including dentistry and oral surgery, internal medicine, neurology, ophthalmology, radioiodine therapy, and surgery—BEVS animal hospital is a trusted partner not only to you and your pet, but also to the region’s primary care veterinarians. What you’ll do Answers telephone calls quickly, efficiently and in a professional and friendly manner using a multi-line system Warmly greets clients Receives and relays client correspondence and updates client financial records Answers client’s inquiries about basic animal care questions and routine procedures Educates clients on over-the-counter products such as flea and tick preventions Admits patients and handles medical records entries accurately Prepares client invoices for services performed Receives and relays telephone, fax, and email messages accurately and promptly Benefits Great pay with competitive medical, dental, and vision insurance coverage 401K with 100% company match of up to 3%, and a 50% match for the 4th and 5th% Generous paid time off Bonding leave enhanced maternity benefit Pet Care: Discounts on veterinary services and products Pet Diagnostics: Discounts on reference lab testing Pet Food: Discounts on Purina pet foods Requirements High school diploma or equivalent Previous experience working as a Veterinary Receptionist/CSR is preferred but not required Significant experience with basic office functions in a busy office environment Employment will require the successful completion of references and background check. Rarebreed Veterinary Partners provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, mental or physical disability, medical condition, gender, gender identity or expression, sexual orientation, genetic information, ancestry, marital status, national origin, protected veteran status, or any other characteristics or classifications protected by applicable federal, state, and local laws. #J-18808-Ljbffr
$19 - $25 per hour
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