Supervisor: Holiday Inn Club Vacations Cape Canaveral Resort

Join Our Team at MasterCorp, Inc.! At MasterCorp, we provide exceptional service and innovative solutions in the hospitality industry. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to deliver outstanding results for our clients. Benefits Starting pay of $16.00 per hour Refer a Friend Bonus Potential Immediate Hire – Full‑time and Part‑time positions available Paid Training Benefits package including Medical, Vision, Dental, Paid Time Off, and growth and career development opportunities Piece Rate Pay – designed to reward efficiency and timeliness 401(k) Retirement Plan with Company Matching Paid Vacation and Sick Time Company‑Paid Life Insurance and Short‑Term Disability Tuition Reimbursement Desired Qualities Friendly, enthusiastic, and hard‑working individuals who are passionate about hospitality and committed to providing exceptional service, ensuring guests feel safe and cared for during their vacation. Position Overview The Timeshare Supervisor/Inspector is responsible for consistently meeting quality and timeliness standards in the supervision of cleaning personnel. The supervisor/inspector ensures that the company’s mission and values are followed by all staff who report to them and oversees the cleaning process to ensure units are cleaned effectively and efficiently. Essential Functions Develop and maintain a high standard of excellence within staff. Assign duties to housekeeping personnel. Prepare rooms for housekeepers during busy/peak periods. Clean rooms using MasterCorp’s 7‑step cleanup process during busy/peak periods. Assist in training of existing staff and new recruits. Report unit maintenance issues as per company procedure. Examine carpets, drapes, and furniture for stains, damage or wear and report as necessary. Inspect and prepare clean units and report them as vacant and ready. Inspect units and complete the required amount of report cards per week. Replace kitchen inventory and supplies as needed. Assist in maintaining storage closets are clean and organized. Report lost and found items to the Executive Housekeeper. Ensure a safe working environment at each site and office. Perform all duties related to site operation as directed by the Executive Housekeeper. Ensure a sense of urgency within housekeeping staff so units are turned on time. Maintain personal timeliness, be prompt with all assignments and appointments. Utilize supplies and equipment efficiently and effectively. Perform inventory and linen supplies; assist in linen inventories as directed. Responsible for time efficiency of direct reports. Assist in solving guest complaints promptly. Develop and maintain strong, positive customer relations. Assist resort guests and owners; be knowledgeable of the resort. Undertake other duties and tasks as assigned in conjunction with services contracted with the client. Experience and Education Requirements A high school diploma or equivalent, or a combination of education and work experience. A passion for cleanliness. Demonstrated motivational skills. Strong work ethic. Ability to train others. Desire to help others. Availability to work irregular hours. Travel Requirements Resort Operations: Rare — approximately 5% on a quarterly basis. Task Force: Frequent — travel is regularly required based on business need. Physical Requirements This position frequently requires standing, walking, pushing, pulling, moving, lifting (up to 25 lbs), bending, reaching, occasional ascending/descending, and repetitive motions. Equal Opportunity Employer Statement We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #J-18808-Ljbffr LE001 Mastercorp, Inc.