Conference Services Manager

Conference Services Manager This position will serve as the primary contact point for all use of event space by external rental clients and community partners. They will use data collection and market analytics to craft a marketing program and a "one-stop-shop" approach to event execution in Webb, Broderick Dining Commons, and Priority Club. This position will also provide additional support to the department’s scheduling and events operations functions. Knowledge, Skills, and Abilities Considerable computer application knowledge. Demonstrated supervisory and organizational skills, and attention to detail. Excellent oral and written communication skills. Demonstrates extensive good judgment skills in making decisions which balance customer benefit and facility/operational interests. Extensive ability to work independently and take initiative. Considerable ability to understand and explain policies and facility and equipment specifications to customers. Ability to learn new applications. Ability to problem solve emergency situations. Ability to work a flexible schedule, composed of some evening, night and weekend hours. Education and Training None Experience Experience in sales and marketing to events, camps, and conferences. Staff supervision experience including hiring, training, and evaluation. Experience in database and documentation management. Additional Considerations Experience working with a culturally diverse population. Ability to work independently of direct supervision. Experience in exercising a client-center philosophy. Ability to work a flexible schedule to include some evenings and weekends. Criminal Background Check The final candidate is required to complete a criminal history check. Equity Statement It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply. Reasonable Accommodation Request If you are an individual with a disability and require reasonable accommodation, please contact the Division of Talent Management and Culture at View phone number on click.appcast.io. #J-18808-Ljbffr