Clinical Care Navigator

The company built on breakthroughs. Join us. Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what’s possible. Requisition Number: 74950 How do we do this? With our people. They break through limitations and expectations– not once in a career, but every day. They help move our company, and the world, forward. At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at‑home entertainment, and ensure the delivery of lifesaving medicines. And so much more. Come break through with us. Corning’s businesses are ever‑evolving to best serve our customers, industries, and consumers. Business Highlights Trusted products that accelerate drug discovery, development, and delivery to save lives Damage‑resistant cover glass to enhance the devices that keep us connected Optical fiber, wireless technologies, and connectivity solutions to carry information and ideas at the speed of light Precision glass for advanced displays to deliver richer experiences Auto glass and ceramics to drive cleaner, safer, and smarter transportation Solar polysilicon, wafers, and innovative photovoltaic modules, enabling low‑cost solar energy solutions Role Purpose The Clinical Management Specialist, Health Services is a Corning Health Services team member supporting employees and, as applicable, their family members by guiding them through their healthcare journey with compassionate, high‑touch support and strong clinical judgment. In this role, through extensive experience and personal relationships with global healthcare partners, you will assist individuals in navigating frequently complex healthcare systems, access high‑demand and high‑quality providers, and coordinate with executive‑level healthcare leaders while simultaneously partnering with benefits colleagues and insurers. Key Responsibilities Compassionately assess employee (and family member, as applicable) needs and identify opportunities for support across the healthcare journey. Facilitate high‑demand and high‑quality care for individuals with specialized medical, physical, or behavioral health needs. Educate employees on available benefits, programs, and services, and the means to access them within critically limited time periods. Represent Health Services with strong executive presence at senior‑level meetings and cross‑functional interactions, communicating clearly and driving alignment on next steps. Possess and demonstrate independent problem‑solving, providing the highest level of employee engagement and customer service. Translate complex medical information into clear, supportive conversations that assist individuals in understanding complex healthcare diagnoses, care options, and next steps. Partner with senior executives at the local, regional, and international healthcare system levels to advocate for employees and family members. Expertly maintain and enhance relationships with global vendor partners and centers of excellence to support world‑class healthcare access and outcomes. Independently support the Manager of Global Special Services in advancing priorities, tracking progress, and driving follow‑through on key initiatives with minimal oversight. Maintain confidentiality and comply with HIPAA privacy standards and all applicable policies and requirements. Experiences/Education – Required Bachelor’s degree in a clinical field or graduate degree in a related clinical field (e.g., RN, NP, PA, MD/DO) 5+ years of clinical experience in a licensed patient‑care role Current, active, and unrestricted clinical license in good standing (RN, PA, NP, MD/DO) or ability to obtain in NC or NY Demonstrated strong proficiency in verbal, written, and interpersonal communication skills Independent contributor, highly organized, and able to manage multiple priorities with flawless follow‑through Demonstrated exceptional customer service and time‑management skills Proficiency with EMR and standard computer applications, including Microsoft Excel, Word, PowerPoint, Outlook, and Teams Experiences/Education – Desired 2 years of executive health or similar level of support interacting with C‑suite or senior leadership team preferred This position does not support immigration sponsorship. Salary range: $81,714.00–$112,358.00 assuming full‑time status. Starting pay for the successful applicant is dependent on a variety of job‑related factors, including but not limited to geographic location, market demands, experience, training, and education. Benefits Company‑wide bonuses and long‑term incentives align with key business results and ensure you are rewarded when the company performs well. When Corning wins, we all win. As part of our commitment to your financial well‑being, we provide a 100% company‑paid pension benefit with fixed contributions that grow throughout your career. Combined with matching contributions to your 401(k) savings plan, Corning’s total contributions to retirement accounts can reach between 7% and 12% of your pay, depending on your age and years of service. Our health and well‑being benefits include medical, dental, vision, paid parental leave, family‑building support, fitness, company‑paid life insurance, disability, disease‑management programs, paid time off, and an Employee Assistance Program (EAP) to support you and your family. Getting paid for our work is important, but feeling appreciated and recognized for those contributions motivates us much more. That’s why Corning offers a recognition program to celebrate successes and reward colleagues who make exceptional contributions. We prohibit discrimination on the basis of race, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability, veteran status or any other legally protected status. Corning is committed to providing equal employment opportunities and considers requests for reasonable accommodations in accordance with applicable laws. Individuals with disabilities or sincerely held religious beliefs may request reasonable accommodations to participate in the application or interview process, perform essential job functions, or access other benefits and privileges of employment. To submit a request for reasonable accommodation related to disability or religion, please contact us at View email address on click.appcast.io. #J-18808-Ljbffr