Clinic Assistant

Clinic Assistant

The Clinic Assistant supports quality patient care in an ambulatory setting by performing both clinical and administrative tasks under the supervision of designated staff. Clinical duties include sterilizing instruments and maintaining clinical areas, while administrative tasks involve handling documents, faxes, and informational materials. Work is guided by the RN Team Coordinator and overseen by the Clinic Manager.

GHC-SCW is a quality driven cooperative built on collaboration, community involvement, innovation, and belonging. In dedication to the health and well-being of our employees, we offer a comprehensive benefits package that includes health and dental insurance, along with paid short-term disability, long-term disability, and life insurance. Additional benefits include a flexible spending account, employee assistance programs, tuition reimbursement, pet insurance, eyewear discounts, and more.

Job Specific Minimum Qualifications

1. High School diploma or equivalent is required.
2. Some medical training is desirable but not required.
3. Employee is expected to provide personal transportation. Possession of a valid, Wisconsin driver license if the employee is operating a motor vehicle.
4. Previous relevant experience working in a clinic or ambulatory setting is desirable.
5. Knowledge of and ability to perform or learn standard clinical sterilization, cleaning, and stocking procedures according to established protocols and policies.
6. Knowledge of and/or ability to learn how to properly use and maintain equipment, materials, and supplies used during the course of treatment is required.
7. Knowledge of and/or ability to learn and use computer-based applications such as MS Office.
8. Knowledge of or ability to learn basic medical terminology is required.
9. Ability to maintain quality, safety and/or infection control standards is required.
10. Ability to recognize, identify and report problems to appropriate personnel is required.
11. Knowledge of inventory management practices is required.
12. Strong written and verbal communication skills are required.
13. Strong interpersonal skills and the ability to be culturally sensitive and to work with a diverse patient population.
14. Ability to maintain good working relationship with patients and staff is required.
15. Ability to maintain patient confidentiality is required. Knowledge of or ability to learn HIPAA requirements.
16. Ability to bend, reach, lift, pull, push and/or carry up to 10 pounds regularly and up to 50 pounds occasionally is required.
17. Ability to stand and sit for prolonged periods of time is required.

The incumbent knows and abides by all Group Health Cooperative of South Central Wisconsin (GHC-SCW) organizational and departmental policies, sets personal standards and strives for high quality work in completing assignments, performs job duties in a timely manner, and represents the organization in a positive manner. The incumbent understands our Mission, Vision, and Common Values (stated below) and is committed to promote these values in behavior and attitude.

Our Mission Statement: We partner with members and the communities we serve to maximize health and well-being.

Our Vision: As a local, not-for-profit, member-owned Cooperative, we are the most trusted resource for lifelong health and well-being in the communities we serve.

Our Values

• We are a not-for-profit Cooperative
• We are member-centered
• We are equitable and inclusive
• We are quality-driven
• We are innovative
• We are community involved

We believe:

• Healthcare is a human right.
• In treating all people with dignity and respect.
• There is strength in diversity.
• Equity celebrates our humanity.
• We are better together.

Group Health Cooperative of South Central Wisconsin is proud to be an equal opportunity employer. GHC-SCW considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.