Part Time Office Clerk Store #237

Pay Rate Starting at: Level $16.00-$16.50/ hr Rates of pay are determined by previous experience and labor contract seniority.

SUMMARY

The mission of all Tops associates is to adhere to the Tops vision of providing a friendly neighborhood store that saves the customer time and money. The Office/Service Desk Clerk is responsible for providing Remarkable Customer Service by assisting customers with anything they may need.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide Remarkable Customer Service at all times (i.e.: solve customer problems or direct customer to a person or department that can)
• Process all customer transactions accurately and efficiently (i.e.: check cashing, utility payments, money orders, refunds, bottle returns, lottery sales)
• Follow all Federal, State, and Local regulations as well as company policies regarding Service operations, safety, and sanitation
• Prioritize multiple tasks without constant supervision
• Handle cash, checks, and other media and distinguish between various forms of currency
• Responsible for proper cash and media reconciliation at the end of each shift
• Finish all necessary paperwork for shift
• Maintain a clean and organized environment around the service desk and bottle area
• Answer incoming telephone calls and direct to correct person/department
• Inform manager on duty and/ or office manager of any problems or important information
• Follow direction of managers, as given

MINIMUM QUALIFICATIONS

EDUCATION AND EXPERIENCE

• Ability to read, write, and perform basic math functions
• Possess basic computer skills
• Possess strong communication skills
  
  
  
   

PHYSICAL REQUIREMENTS

EQUIPMENT USED

• Operation of the following: 
• Cash Register
• Ladder (must be 18 yrs. of age)
• Money Order Machine
• Lottery Machine
• Western Union System
• Certegy Check Cashing System
• Tickets.com Terminal 
• Telephone System 
• Bottle Machine Register
• Adding Machine/Calculator
• Change counter (must be 18 years of age)
  
  
  
   

Our Company does not discriminate against individuals on the basis of race, color, national origin, religion, sex, affection or sexual orientation, disability, age, marital status, liability for military service, status as a veteran, gender identity or expression, genetic information, pregnancy, and any other characteristic protected by applicable federal, state, or local laws.

Should your hours and availability better fit the needs of another store or desired shift, we may consider your application for another location or shift.