HS Supervisor

Case Coordinator

Be a hero and make a difference for the elderly with your work.

European Service at Home, an Illinois leader of in-home services, is currently searching for a committed case coordinator at our local Rockford office.

The ideal candidate will perform responsive and compassionate customer service to our senior clients and will be equipped to handle case management and direct supervision of home care aides.

Wage: $22-23ph on start, based on experience.

Essential functions as a case coordinator, you will:

• Work in a team environment to assure the accomplishment of the office's workload and goals
• Build and foster trusted, client-centered relationships to keep clients engaged in care services based on the care program
• Serve as a resource for technical questions, applications, and problem-solving
• Evaluate, plan, coordinate, and manage homecare aides to ensure the client's and company's best interest
• Maintain a good standing relationship with community care unit
• Ensure that client and employee records are complete and current

Skills:

• Excellent reading and writing skills
• Thoughtful people skills
• Organizational and multitasking under tight deadlines
• Basic computer and office experience
• Ability to effectively delegate

Qualifications:

• Excellent communication in English
• High school diploma

About European Service at Home, Inc. (ESAH): ESAH is an in-home service organization dedicated to fulfilling care needs so seniors can continue living at home. Our employees enjoy a work culture that promotes diversity and quality client service.

ESAH benefits:

• Paid training
• Competitive pay
• Health insurance, dental, vision, life insurance
• PTO
• Bereavement pay
• Vacation paid
• Career growth
• Bi-weekly direct deposits

Contact now: call/text a recruiter at View phone number on click.appcast.io. We look forward to meeting you.