Assistant Manager

Assistant Manager

1900 Empire Blvd, Webster, NY ID#P1-2002191-3

Position: Pizza Hut Assistant Restaurant General Manager (ARGM)

Job Summary: Reports to Restaurant General Manager - Direct Your Shift Leaders, Trainers and Team Members to Enhance Systems That Create Smooth Operations. Learn Coaching Skills to Drive the Store's Culture and Daily Operations.

Duties/Responsibilities:

• Assist RGM with hiring, training, building a bench of key holding managers and team members in restaurant
• Own and promote positive restaurant culture and employee experience (Live Life Unboxed!)
• Maintain excellent customer service standards
• Enforce and follow Pizza Hut service principals (Deliver it fast, make food we are proud to service, service with a smile)
• Assist RGM with oversight and execution of all store inventory, forecasting, scheduling processes
• Ensure all team members have the tools and knowledge necessary for success
• Develop a store team that has high customer satisfaction results
• Ensure restaurant meets/exceeds all Tasty Hut, LLC and Pizza Hut brand standards and processes on shifts (Food, restaurant and driver safety, CHAMPS, brand standards, FSSC, CORE)
• Assist the RGM with career development and performance management process for restaurant team (MSM)
• Expert knowledge and utilization of Pizza Hut provided tools (Hutlink, Learning Zone, Pizzapedia)
• Executes all Pizza Hut provided training material and courses, follows up with team members on execution
• Compliant with all laws and regulations
• Ensures a safe work environment is provided in restaurant
• Maintains a clean, organized restaurant that meets all health and safety regulations
• Brand steward for Pizza Hut brand
• Assist RGM with restaurant calendar
• Effectively communicates and executes company initiatives by managing performance of restaurant team
• Manages and adheres to employee handbook and policies
• Maintains professional image and highly ethical conduct as representative of Tasty Hut, LLC
• Exhibit Tasty Hut, LLC core values and work daily to fulfill mission and vision
• Other duties as assigned

Training/Requirements:

• Be a customer maniac! - all roles
• Serv Safe Certified
• Lead On! Shift Leader
• Proficient at Microsoft Office
• Lead On! Restaurant General Manager and computer basics
• Reliable transportation
• Communicate, give feedback in positive manner
• Valid driver's license preferred
• National sex offender registry check
• Motor vehicle record
• MSM courses 7-9