Senior Manager of Fraud Strategy and Analytics

Senior Manager Of Fraud Strategy And Analytics

As a Senior Manager of Fraud Strategy and Analytics, you will lead the evolution and implementation of Novo's Fraud Strategy. This includes identifying current exposures and forward looking threats and merging that into a strategic plan that keeps Novo on the leading edge of fraud prevention.

You will work cross-functionally to identify and implement changes to existing systems and tools to improve their effectiveness, while championing new and innovative options. These systems will be instrumental in delivering the optimal customer experience while controlling fraud.

In this role, you will use data and analytics to take on fraudulent actors head on, constantly iterating to mitigate the newest threat. In doing so you will be protecting small businesses' hard earned money while facilitating their access to Novo's forward-thinking platform and financial tools.

This is a unique opportunity to shape the fraud strategy of a rapidly scaling fintech platform while delivering the positive outcomes for small business and for Novo.

Responsibilities

• Serve as the internal subject matter expert on Fraud, leveraging a deep understanding of first-party, third-party, synthetic identity, payments, and other ever-evolving types of fraud.

• Evolve and expand fraud prevention and detection strategies across the organization in alignment with company objectives.

• Utilize analytics and data mining techniques to identify patterns, trends, and emerging fraud risks.

• Play an active role in the product development cycle for both current and future products by identifying possible fraud vectors and mitigants.

• Partner with the Data Science team to develop predictive models and machine learning algorithms for advanced fraud detection.

• Serve as the central point person in managing fraud attacks in real-time, partnering with teams across the organization (Engineering, Operations, Payments, Customer Support, Product) to identify and close down attack vectors, coordinate across stakeholders, and update Novo leadership.

• Keep up to date with evolving fraud tactics, industry regulations, and best practices to ensure proactive responses to new threats.

• Mentor junior team members and contribute to the development of a strong fraud prevention culture across the organization.

Minimum Qualifications

• 8+ years of relevant experience in Fraud with at least one year in a fraud prevention/strategy role.

• Experience with digital banking, payments and/or payment networks.

• Strong understanding of fraud typologies, regulatory requirements, and industry standards and best practices, including experience in implementing them to support business outcomes.

• Understand and have experience mitigating the risks related to fraud at onboarding, during transaction activities, and customer account compromise.

• Experience providing clear, concise feedback during product development cycles to make sure that fraud and loss considerations are incorporated

• Ability to identify and evaluate new vendors and manage their integration into production and ongoing oversight

• Strong analytical skills - you are passionate about data analysis and can frame business decisions and tradeoffs effectively through quantitative analysis and visualization

• Proficiency in SQL

• Connected into the broader fraud fighting community and monitoring the latest trends and able to design and implement mitigants

• Novo values diversity as a core tenet of the work we do and the businesses we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.