Minibar Attendant

Mini-Bar Attendant

The Mini-Bar Attendant is responsible for maintaining, replenishing, and monitoring in-room mini-bars to ensure guests have access to a properly stocked selection of beverages, snacks, and other approved amenities. This position ensures accurate inventory tracking, timely posting of mini-bar charges, and compliance with hotel standards for cleanliness, presentation, food safety, and guest service.

Responsibilities include:

• Inspect guest rooms according to established procedures to verify mini-bar inventory, product presentation, cleanliness, and expiration dates.
• Replenish beverages, snacks, and other mini-bar items in accordance with hotel standards and par levels.
• Accurately record consumed, missing, damaged, or expired products and ensure charges are posted to the correct guest folio in the hotel's property management system.
• Maintain accurate daily inventory records, restocking logs, and consumption reports.
• Coordinate with In-Room Dining, Housekeeping, Front Office, and other departments to ensure timely service and accurate billing.
• Monitor product expiration dates, packaging integrity, and storage conditions in accordance with food safety standards.
• Maintain clean, organized, and properly stocked mini-bar storage areas, carts, and assigned equipment.
• Report inventory discrepancies, damaged products, equipment issues, and unusual guest-room findings to the appropriate supervisor.
• Follow hotel procedures regarding guest privacy, room access, key control, and the handling of guest belongings.
• Respond professionally to guest inquiries regarding mini-bar products, pricing, and charges, referring disputes to the appropriate supervisor.
• Assist with monthly inventory counts, product rotation, stock replenishment, and cost-control initiatives.
• Follow all hotel policies, departmental standard operating procedures, safety requirements, and applicable food and beverage regulations.
• Perform other related duties as assigned by management.

Benefits include:

• Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance
• 401(k) Retirement Plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave (provided in accordance with applicable law)
• Employee assistance program (EAP)
• Educational opportunities / Tuition reimbursement
• Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law

For Employees Based in Washington:

• 8 paid holidays per year
• Up to 20 days of paid vacation per year, based on classification and length of service
• Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next.

For Employees Based in Colorado:

• 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year
• Up to 20 days of paid vacation per year, based on classification and length of service
• 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked.

For Employees Based in California:

• 8 paid holidays per year
• Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO.
• Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next.

Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement ("CBA"). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable.

**The above-referenced benefits do not apply to part-time positions