Senior Contact Center & Servicing Transformation Leader
U.S. Bank
U.S. Bank is seeking Operations Leaders to drive exceptional client experiences and operational excellence across Consumer, Business and Wealth Servicing. You will lead large-scale contact center and servicing organizations, shaping workforce performance and organizational transformation. The role emphasizes developing leadership teams, partnering with enterprise partners, and delivering measurable outcomes through process redesign, digital enablement, and a culture of accountability and #J-18808-Ljbffr U.S. Bank
- ...this in three ways: by transforming organizations through... ...products and services; by building and delivering... ...relationships with the senior management team and... ...CCaaS or cloud-based contact center solutions.7+ years of... ...are one of the world’s leaders in helping drive that...TransformationFull timeLive inWork at officeLocal area
- ...Associates, Inc. is seeking a commercially driven leader to help manufacturers modernize operations through digital transformation, industrial data, and advanced software... ...value digital solutions, and drive growth across services such as MES/MOM, data platforms, analytics,...Transformation
$144k - $241k
Position Summary Contact Center Operations and Transformation, PU&R, Manager, Functional TransformationOur... ...Deloitte Sales & Service team empowers... ...innovation. This role requires a leader who can move seamlessly... ...entry-level employees to senior leaders, we believe there...TransformationLocal area- U.S. Bank is transforming the future of customer servicing across Consumer, Business and Wealth Servicing (CBWS). As... ...are building a team of experienced Contact Centers.The ideal candidate is a proven contact center or servicing leader who excels at building relationships...Transformation
- ...Description Job Description Call Center Operations Director Hours... ...technology-enabled customer service platform dedicated to... ...and develop our home services contact and booking center operations... ...booking solutions and digital transformation initiatives to optimize customer...TransformationFull timeContract workWork at officeLocal areaShift work
$129.6k - $228k
...organizations deliver more personalized service, improve operational... ...environments every day. Senior Services Engagement Director... ...AI expansion, and customer transformation goals Build trusted... ...Familiarity with customer experience, contact center, or unified communications...TransformationRemote workWork from homeWorldwideFlexible hours- ...Software Professional Services Computers Analytics... ...President of Support to lead the transformation and expansion of its customer support function. This senior leader will be responsible for... ...experience in customer service, contact center operations, product support...Transformation
- ...end delivery of a customer retention agent built on Google's Contact Center AI (CCAI) / Dialogflow CX platform. This is a cross-... ...customer retention, churn-reduction, or customer experience transformation initiatives Strong stakeholder management skills comfortable...Transformation
- ...NURSERY in Charlotte, NC seeks a Director of Shared Services to lead accounts payable, accounts receivable, payroll... ...performing teams, manage budgets, and partner with business leaders on strategic initiatives, transformation efforts, and service delivery improvements. #J-18808...Transformation
- ...focus on closing large enterprise deals within BPO, CX, contact center, or managed services environments. The successful candidate will be a... ...to position the organization as a trusted enterprise transformation partner. Applicants for the Head of Sales position must...Transformation
$141.2k - $278.3k
...Reliability & Maintenance Digital Transformation Manager - Downstream/Chemicals Position... ...demonstrations, and lead discussions with senior leaders on manufacturing and maintenance... ...direct your inquiries to the Global Call Center (GCC) at ****@*****.***...TransformationLocal areaVisa sponsorship$58.75 - $66.75 per hour
...Senior Project ManagerGenesis10 is currently seeking a... ...initiatives—a multi-year Contact Center Modernization program transforming how millions of customers... ...with business unit leaders and contact center partners... ...management within the financial services industryStrong...TransformationContract workShift work3 days per week$110.7k - $218.3k
...Google Gemini, Senior Consultant, Technical Transformation Our Deloitte Sales & Service team empowers organizations... ...Develop and maintain contact with top decision makers... ...& Looker for contact center performance analytics... ...employees to senior leaders, we believe there’s...TransformationLocal area$95.6k - $188.4k
...critical moments and transformational initiatives. From strategy... ...support and advisory services covering valuation... ...work with enterprise leaders to help them shape and... ...inquiries to the Global Call Center (GCC) at... ...entry-level employees to senior leaders, we believe there...TransformationLocal areaVisa sponsorship$132.5k - $338.3k
...are seeking a highly skilled and strategic leader with deep expertise in Sales and Commerce Transformation within Financial Services Industries (Banking, Capital Market and Insurance... ...Street South, Corp; Irvine, 300 Spectrum Center Dr, ACN Tech; Cincinnati, 4th Street, Corp;...TransformationFull timeWork experience placementLive inWork at officeLocal area- ...Categories Information Technology & Services Advertising Advertising Management... ...conversational ai virtual assistant digital transformation digital health healthcare chatbot gpt generative ai call center automation and voice ai voice ai...Transformation
- ...Information Technology & Services Advertising Advertising... ...virtual assistant digital transformation digital health healthcare... ...generative ai call center automation and voice ai... ...complex solutions to department leaders and executives across various...Transformation
$110.7k - $218.3k
...Microsoft Dynamics Senior Consultant,... ...Deloitte Sales & Service team empowers organizations... ..., Generative AI, transformative technologies, and... ...Service, and Contact CenterSupport... ...maintainable, and user-centered solutions.... ...employees to senior leaders, we believe there...TransformationLocal areaVisa sponsorship- ...in driving customer transformation through the development... ..., ranging from contact center migrations to enabling... ...Connect Consultant or Senior Consultant to join our... ...Implement contact center services, leveraging Amazon... ...life. We are trusted by leaders across the Global 100...TransformationTemporary workLocal area
$110.7k - $218.3k
...Life Science Veeva CRM Senior Consultant Join Deloitte’s Sales & Service practice and help... ...implement large-scale transformation initiatives that improve... ...Omni-Channel Engagement, Contact Center, Lead Management, or... ...level employees to senior leaders, we believe there’s...TransformationLocal areaVisa sponsorship- ...to receive an alert: SENIOR VICE PRESIDENT, DATA CENTER STRATEGY (CHARLOTTE, NC)... ...foodservice and support services company, Compass Group USA... ...support functions. This leader will establish the culture... ...critical environments. Lead transformation initiatives that improve...TransformationContract workLocal areaFlexible hours
- ...mission to help customers accelerate business transformation with simple, powerful, and secure... ...transparency, and customer value at the center of every interaction. Make customer proof... ...work directly with customers and sales leaders while navigating approvals, customer sensitivities...Transformation
$190.2k - $372k
...critical moments and transformational initiatives. From strategy... ...support and advisory services covering valuation... ...practice is looking for a senior manager to be a part... ...hospitals, academic medical centers, health systems, home... ...employees to senior leaders, we believe there’s...TransformationLocal areaVisa sponsorship$19 - $23 per hour
...based on performance Patient Services & Marketing Coordinator... ...really hard, and to see the transformation on the other side of that hard... ...’ll be the first point of contact for patients and a key driver... ...is a Max Living Health Center on a mission to transform health...TransformationHourly payWork at office$134.5k - $265.1k
...Deloitte’s Enterprise Operations as a Service (EOaaS) practice helps organizations transform critical business operations... ...work to offshore delivery centers and leading post-transition stabilizationExperience... ...From entry-level employees to senior leaders, we believe there’s always room...TransformationFull timeWork at officeLocal area$88.6k - $163.1k
..., and implementers who drive business transformations. Our diverse talent energizes clients'... ...direct your inquiries to the Global Call Center (GCC) at ****@*****.***... ...From entry-level employees to senior leaders, we believe there’s always room to learn...TransformationLocal area$155.6k - $306.8k
...Our Global Business Services (GBS) team serves as a... ..., and operating model transformation. The ideal candidate brings... ...and other enterprise leaders. Qualifications... ...inquiries to the Global Call Center (GCC) at... ...entry-level employees to senior leaders, we believe there...TransformationLocal area- ...where the impossible meets the transformation and making it a reality... ...practices with Reinvention Services and Engines. Our expertise spans... ...we are one of the world’s leaders in helping drive that change... ...Corp; Irvine, 300 Spectrum Center Dr, ACN Tech; Cincinnati, 4th...TransformationFull timeWork experience placementLive inWork at officeLocal area
$130.8k - $241k
...Oracle Cx Field Service Functional ManagerOur... ...analytics, Generative AI, transformative technologies, and creative... ...as a primary client contact to facilitate... ...inquiries to the Global Call Center (GCC) at... ...entry-level employees to senior leaders, we believe there’s always...TransformationLocal area$117.5k - $234.5k
...Global Corporation, global leader in intelligent climate... ...the customer at the center of everything we do.... ...engagement. As a senior member of the site leadership... ...strategy, drive transformation initiatives, improve customer... ...process, please contact us at Carrier.Recruiting...TransformationHourly payTemporary work
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