Security Service Technician

Job Description

Security Service Technician

Cleveland, OH


Loyal Source is seeking skilled Security Service Technicians to support the U.S. Marshals Service throughout Cleveland, OH . This position is responsible for the installation, maintenance, troubleshooting, testing, and repair of electronic security systems and supporting infrastructure. The ideal candidate will have experience working with intrusion detection systems, access control, CCTV, networking equipment, and mission-critical security technologies.

Pay Rate: Starting at $35/hr

Position Overview


This is a direct hire opportunity, company vehicle provided. The Security Service Technician performs a wide range of field service and technical support functions to ensure the reliability and functionality of electronic security systems. This role requires strong troubleshooting abilities, technical expertise, attention to detail, and the ability to work collaboratively with customers, project teams, and other trades.

Key Responsibilities

• Perform installation, maintenance, troubleshooting, and repair of electronic security systems and related equipment.
• Configure hardware and software components and prepare systems for operational use.
• Install and maintain raceways, cabling, equipment racks, enclosures, cabinets, and control panels.
• Terminate, test, and configure electronic devices, network equipment, and IT infrastructure.
• Troubleshoot copper and fiber optic cabling systems and associated components.
• Assist with commissioning activities, testing procedures, system validation, and project closeout.
• Review project drawings and documentation to evaluate constructability and installation requirements.
• Participate in quality control inspections and ensure compliance with established QC plans and procedures.
• Maintain accurate project documentation, testing records, and service reports.
• Track and inventory tools, materials, and equipment.
• Coordinate with project teams, customers, and other trades to ensure successful project execution.
• Participate in safety meetings and maintain compliance with all site-specific safety requirements.
• Support resource planning, material staging, and workforce coordination activities.
• Provide technical leadership, mentorship, and support to team members when required.

Required Qualifications

Clearance Requirements

• Must be eligible to successfully complete a government security investigation.
• U.S. Citizenship may be required for access to certain government facilities.
• No security clearance required at time of hire.

Education

• High School Diploma or GED required.
• Graduation from an accredited Electronics Technician program preferred; or
• Graduation from an Electrical Apprenticeship program; or
• Additional three (3) years of electronics installation and/or maintenance experience in lieu of formal education.

Experience

• Minimum of six (6) years of experience performing electronics installation and maintenance activities across multiple systems and customer environments.
• Experience working with multidisciplinary teams.
• Strong organizational, written, verbal, and presentation skills.
• Ability to manage multiple priorities while meeting quality standards and project deadlines.
• Proficiency with Microsoft Office products, including Excel, Word, and PowerPoint.

Preferred Qualifications

• Experience installing, maintaining, and servicing:
  • Intrusion Detection Systems (IDS)
  • Access Control Systems (ACS)
  • CCTV and Video Management Systems
  • Intercom Systems
  • Network Infrastructure Equipment
• Manufacturer certifications or hands-on experience with systems such as:
  • CCURE
  • Lenel
  • Identiv/Hirsch Velocity
  • Bosch Radionics
  • Bosch CCTV
  • Bosch BVMS
  • Aiphone Intercom Systems
  • Airphone
  • FFT
  • DIVAR
• Minimum of three (3) years of experience focused on electronic security systems.
• OSHA 30 Certification preferred.

About Loyal Source


Loyal Source provides healthcare and technology solutions designed to improve outcomes and support mission-critical operations. Guided by innovation and purpose, we help organizations achieve success across complex challenges worldwide. Loyal Source is a military friendly employer and proud partner of the Military Spouse Employment Partnership program.


Loyal Source uses AI-powered voice screening as part of our application process. After you apply, you will receive a brief qualification survey via text or email. Candidates who meet the position requirements will then be invited to complete a quick AI-powered voice assessment. This easy, no-scheduling-required process helps us and the candidate move the hiring process forward faster.


We are committed to providing equal employment opportunities to all applicants. If you have a disability or medical condition and need a reasonable accommodation to participate in this step of the hiring process, you may request an alternative method or accommodation at any time by contacting Human Resources at View email address on click.appcast.io.


If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation by contacting HR at View email address on click.appcast.io . If you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability, please select the accessibility menu to the (right or left) for more assistance. You can also request reasonable accommodations by contacting a telecommunications relay service by dialing 711 for direct access and assistance (tty).


This contractor and subcontractor abides by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a) .
These regulations prohibit discrimination against qualified individuals on the basis of protected veteran status or disability, and require affirmative action by covered prime contractors.

Date Posted: 10/08/2026

Job ID: a1WPe00000EdYY7MAN