Field Service Technician

Benefits:

Free uniforms

Health insurance

Paid time off

Vision insurance

401(k)

401(k) matching

Bonus based on performance

Dental insurance

We are currently looking for a Field Service Technician in the Philadelphia area to join our team of highly motivated individuals and we offer:

A comprehensive medical, dental, and vision benefits package. 100% employer pay for employee premiums, with dependent add option.

Generous PTO package and holidays.

Employer matching and profit-sharing 401K plan.

Awesome work environment!

Bonuses and more!

As a Field Service Technician with BestPack you will have the opportunity to drive service success to create and develop customer satisfaction. The ideal candidate will have a wide range of responsibilities including maintenance, repair, and calibration of field equipment. We are looking for a self-driven, enthusiastic individual with strong problem-solving skills and who is responsive to customers' needs.

Responsibilities:

Troubleshoot, repair, install, and adjust industrial machinery and pipeline distribution systems

Install, calibrate, maintain, test, troubleshoot and repair industrial electrical instrumentation, equipment and associated electrical/electronic controls and related devices for continuity, current, voltage and resistance

Read and interpret drawings, blueprints, schematics, and electrical code specifications to determine layout of industrial electrical equipment installations

Provide HMI and PLC controls support during installation of new equipment, and provide ongoing service and support to the installed base of equipment

Identify and resolve equipment malfunctions, working with manufacturers and field representatives as necessary

Complete and turn in field reports that capture all time and work completed on site

Provide diagnostic analysis, repair, and preventative maintenance to customers

Calibrate, monitor, repair, and maintain inverter, controllers, relays, and industrial sensors

Install, examine, and replace or repair electrical wiring, receptacles, switch boxes, and other electrical components

Comply with preventive maintenance programs and record keeping of repairs and upgrades

Complete on-site system audits and evaluations

Practice and adhere to all safety and training

Respond to work order requests in a timely fashion

Regular travel, up to 80%

Technical support and communication - onsite, over the phone, and electronically

Maintain relationship with sales team, distributor network, and end users

Education, Skills & Experience:

4+ years experience in machinery or other related fields

Proven field service experience

Effective written and verbal communication skills with all levels of an organization

Basic Intermediate Electrical (read schematics, troubleshooting, parts replacement)

Basic Intermediate Programming (familiar with Ladder Logic, PLC, HMI Design and Programming, C++ logic changes)

Demonstrated experience with and understanding of diagnosing and programming of Allen Bradley and PLC operations

Familiarity with industrial tools and equipment

Ability to work under pressure with strict deadlines and adapt to changing work schedules

Ability to handle physical workload

Clean driving record

Ability to travel

Ability to lift up to 75 pounds

This is a remote position.