Business Sales Representative

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

As a Business Sales Representative on Spectrum’s SMB team, you will drive outbound B2B sales efforts by promoting Spectrum Business Internet, Voice, Video, and Mobile solutions to prospective customers and expanding services with existing accounts. In this fast-paced, high-impact role, you’ll build relationships with business decision-makers, identify their needs, and present tailored solutions that deliver real value. When you achieve target monthly commissions, your effective earnings target is $65K/year or higher or $31.25 hourly, including a base of $18.03/hr. This position is both dynamic and highly rewarding, offering substantial income growth opportunities tied directly to your sales performance and results.

How You’ll Make an Impact
Initiate outbound calls and consult with new and existing business prospects to promote Spectrum Business solutions
Build relationships with decision-makers and identify opportunities to expand services within accounts
Achieve and exceed monthly sales targets by driving new lines of service and consistently meeting activity benchmarks
Present customized proposals, handle objections, and educate customers about the features and benefits of Spectrum’s offerings
Maintain accurate records in sales and customer databases while balancing company leads with proactive lead generation
Deliver professional and courteous experiences in every interaction, ensuring high satisfaction levels
Demonstrate resilience and adaptability while handling escalated situations and changing priorities
Working Conditions
Office call center setting requiring extended periods seated with telephone headset and computer across multiple screens
Exposure to moderate noise levels

What You Will Bring to Spectrum

Required Qualifications

Education
High school diploma or equivalent; further education in sales or business is a plus

Experience
Experience in a consultative sales role, professional experience with proven success and tenure, or 2+ years college education, associate’s degree, or equivalent combination of education and experience

Skills
Ability to manage multiple tasks simultaneously: listening, reading, answering & asking questions, building rapport, and navigating multiple order entry systems across two screens while communicating via email etc.
Strong communication skills with the ability to read, write, speak, and understand English
Demonstrate emotional resilience and the ability to stay calm and focused under pressure or during escalated situations, empathizing with customers and maintaining composure during interactions
Goal-oriented with a track record of meeting or exceeding sales targets/expectations
Ability to show proper judgement and initiative while adapting to changing priorities in a fast-paced environment
Effectively use and multitask with a personal computer; job specific software applications, MS Office, and office equipment such as telephone/dialer, headset, copier, fax and calculator
Work efficiently both independently and collaboratively with others, showing motivation, initiative, attention to detail and the ability to receive, process and apply coaching and constructive feedback for continuous improvement
Troubleshoot technical problems with effective solutions

Preferred Qualifications

Education
Degree in business, marketing, or related field

Experience
1+ year of experience in B2B sales or similar role, ideally within the telecommunications or cable industry
1+ year of ICOMS and/or CSG billing software experience or similar
2+ years of telecommunication sales experience

Skills
Ability to build rapport quickly and convert cold outreach into qualified opportunities and sales
Excellent verbal and written communication to engage clients, present solutions, and handle objections
Proven ability to meet or exceed sales targets and quotas
Familiarity with CRM software and sales tools; basic understanding of cable and internet services
Skilled in negotiating pricing for products and services and delivering tailored solutions
Understanding of the cable and telecommunications market, competitor offerings, and trends
Strong organizational skills to manage multiple accounts and priorities
Team player who contributes to shared goals and cross functional success
Willingness to learn and adjust to new products, services, and sales techniques
Positive, proactive approach to challenges and customer interactions

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Here, our employees don’t just have jobs, theyre building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.