Product Manager

Job Description

Job Description

Description:

CENTEGIX® is the leader in rapid incident response safety solutions, protecting more than 18 million people across 18,000+ locations in all 50 states. The CENTEGIX Safety Platform®, including CrisisAlert™ wearable panic buttons, Safety Blueprint® critical incident mapping, Visitor Management, and Reunification, gives organizations the tools to plan for and respond to any emergency, from the everyday to the extreme. CENTEGIX serves K-12 and higher education, healthcare, government, commercial, and public safety organizations nationwide.

Purpose

We are seeking a Product Manager to lead product discovery, prioritization, and delivery for solutions within our daily safety operations product suite.

This role will help shape product direction for solutions that support the safe movement of K-12 students from arrival on campus through dismissal, as well as our anonymous tipping service. You will partner closely with Engineering and Product Design to deliver intuitive, reliable software that improves visibility, streamlines coordination, and helps schools address safety concerns.

The ideal candidate brings strong foundational product management experience with a proven track record of delivering complex software solutions. You can translate customer needs into clear product priorities and simplify workflows for the people who rely on our solutions every day.

Position Responsibilities

• Own the product roadmap and help shape product direction for solutions within our daily safety operations product suite.
• Lead product discovery with customers, users, and stakeholders, combining qualitative feedback and quantitative data to identify high-impact opportunities.
• Balance customer needs, school operations, regulatory considerations, scalability, and technical feasibility.
• Use customer insights, product usage data, and market analysis to inform product decisions.
• Translate user needs and business goals into clear product requirements, user stories, and success criteria.
• Build a deep understanding of users’ daily safety workflows, operational needs, and challenges.
• Partner closely with Engineering and Product Design to deliver intuitive, reliable software that simplifies daily workflows.
• Prioritize opportunities based on customer impact, business value, technical feasibility, and strategic alignment.
• Communicate product direction, tradeoffs, and progress clearly across Engineering, Sales, Customer Success, and Operations.
• Define and track product success metrics to guide iteration and continuous improvement.
• Lead cross-functional coordination for product releases and launches, ensuring readiness and supporting adoption across customer and internal teams.

Requirements:

• 7+ years of Product Management experience, with a strong focus on building and scaling software products.
• Proven track record of leading complex software products from discovery through delivery.
• Experience with K-12 education, workflow management, or safety-related software is a plus.
• Ability to understand complex workflows, integrations, and technical and operational constraints.
• Proven ability to partner effectively with Engineering and Product Design to deliver high-quality, user-centered software.
• Strong problem-solving skills, with the ability to translate ambiguous problems into clear product decisions and measurable outcomes.
• Comfort operating in a high-growth environment with evolving priorities and imperfect information.
• Clear written and verbal communication skills, including the ability to communicate priorities, tradeoffs, and product direction.
• A data-informed approach to roadmap planning, prioritization, and iteration.
• Willingness to travel occasionally for internal meetings, customer engagements, or industry events.

What’s in it for you?

• Remote first work environment; we offer workplace flexibility
• Participation in company wide discretionary bonus
• Fifteen days of PTO plus twelve company holidays
• Three days of paid Sick Leave and one floating holiday
• Monthly device(s) reimbursement
• Up to $2500/year reimbursement for eligible education expenses
• We offer a range of Healthcare plans to meet your needs (medical, dental, vision)
• 401(k) Plan with 4% employer contribution to help you plan for the future
• Employee Referral Bonus 
• Charitable Program Match

Compensation

The annual base salary range for this position is $120,000-160,000. Final base salary within this range will reflect experience, skills, and geographic location.

Recruitment Process & Fraud Prevention

CENTEGIX job opportunities may be advertised on our careers page as well as trusted job boards such as Indeed and LinkedIn. All applications are processed through our official applicant tracking system.If you are contacted regarding an opportunity with CENTEGIX, verify that communications come from an email address ending in @centegix.com.CENTEGIX recruiters may also connect with candidates through LinkedIn. We encourage candidates to review recruiter profiles and confirm they are listed as current CENTEGIX employees.As part of our hiring process:

• Applications will be reviewed and managed through our official recruiting process
• Interviews will be conducted by CENTEGIX employees
• CENTEGIX will never ask candidates for payment, gift cards, cryptocurrency, banking information, or financial account details during the recruiting process
• Official offer letters will only be extended following a completed interview process

CENTEGIX is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at CENTEGIX are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other status protected by the laws or regulations in the locations where we operate