Desktop Support Technician II

$26 - $28.9 per hour

Lancer Hospitality Group

Desktop Support Technician II

The Desktop Support Technician Level II provides advanced technical support and serves as a (Helpdesk / Service Desk) escalation point for Level II support. This role partners closely with IT teams and business segments to ensure reliable end-user support and system functionality.

What You'll Be Doing:

Troubleshoot and resolve escalated tickets from Helpdesk / Service Desk
Computer imaging, computer deployment, and computer recovery
Shipping and receiving computer equipment
Support enterprise and in-house applications
Assist with system upgrades, patches, and maintenance activities
Partner with IT teams (network, security, systems) to resolve issues
Train and mentor junior support staff
Maintain and improve support documentation and processes
Adhering to company IT policies, procedures and checklists
Organization; maintain computer equipment and computer inventory
Ticketing system; managing a queue and prioritization of tickets
Time management
White Glove support for VIP, C levels and upper management
Advanced support for computer software in a corporate environment
Advanced support for computer hardware in a corporate environment
Hardware repairs of HP Laptop; keyboards, hard drives, display screens and more
Hands on tech support at the Houston Corporate office
Provide remote tech support using remote tools; Bomgar/Remote Trust
Being on time and working in a scheduled work shift with team members
Professional demeanor in a corporate work environment

What We're Looking For:

5+ years of IT hands on desktop support experience
Good troubleshooting skills across Windows environments and common enterprise tools
Experience with Active Directory, Microsoft O365, and Imaging tools
Familiarity with networking basics
Good problem-solving
Customer service
Good communication skills (ability to articulate to the user successfully)

Where you'll be working: This position is based at Elior's Minneapolis, MN office. In office Monday – Friday.

Compensation Range $26.00 to $28.90 per hour, based on experience.

Apply

Vacancy posted 5 days ago

Similar jobs that could be interesting for youBased on the Desktop Support Technician II in Minneapolis, MN vacancy

Service Desk Technician II - Minneapolis Regional Office
$72.54k - $83.17k
...Service Desk Technician II Dominium is helping tackle the affordable housing crisis and we're looking for motivated candidates to join... ...Service Desk Technician II serves as an experienced technical support professional responsible for resolving complex technology issues...
Suggested
Temporary work
Work at office
Local area
Remote work
Flexible hours
Dominium
Minneapolis, MN
6 days ago
Customer Support Technician I/II/III
$20 - $27.5 per hour
...innovation that changes the world. Job Description Salary: $20.00 - $27.50 Location: Bloomington, MN You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions...
Suggested
Full time
Relocation
Applied Materials
Minneapolis, MN
2 days ago
Systems Administrator II
$80k - $95k
...learning environments and educators have the tools they need to support their students. We are on a mission to create innovative, proven... ...customer satisfaction. What You'll Do As a Systems Administrator II at Edmentum, you will support cloud infrastructure, identity...
Suggested
Work at office
Local area
Remote work
Flexible hours
Edmentum
Bloomington, MN
3 days ago
Technician II
...Job Title: Technician II Client: Medical Device Manufacturing Company Location: Minneapolis, MN 55432 Duration:... ...including pacemakers, defibrillators, loop recorders, and leads. Support testing activities to ensure products meet design...
Suggested
Shift work
Day shift
Three Point Solutions
Minneapolis, MN
5 days ago
Technician II
...Job Title: Technician II Job ID: 27928 Location: 7000 Central Ave NE, Minneapolis Minnesota 55432-3568 Duration: 12 Months Pay Rate: $30-32.00/hr. on W2 Key Requirements ~2+ years of relevant testing/technician experience preferred ; medical device...
Suggested
Artech
Minneapolis, MN
2 days ago
R&D Technician II
...Title : R&D Technician II Location : Plymouth, MN Duration : 11 Month with possibility of extension or conversion 100% On-Site... ...mechanical, electrical, conditioning, length, OD, and visual testing. Support engineering teams by executing test protocols, documenting...
Temporary work
Work at office
Flexible hours
Abbott
Minneapolis, MN
4 days ago
Desktop Support Technician I
$46k - $54k
...Job Description Job Description Desktop Support Technician I primary job responsibilities are to act as first line of support for all technology related tickets raised by Lifespark. Desktop Support Technician I will work on a team of technicians with a standard...
Full time
Temporary work
Part time
Work experience placement
Work at office
Local area
Remote work
Monday to Friday
Rotating shift
Lifespark Group LLC
Minneapolis, MN
10 days ago
Desktop Support Technician
We are looking for a reliable and customer-focused Desktop Support Technician to provide hands-on technical support for end users in a business environment. This role will be responsible for troubleshooting hardware, software, network, and peripheral issues while ensuring...
Full time
Work at office
Remote work
Monday to Friday
F2Onsite
Minneapolis, MN
4 days ago
Maintenance Technician II
...Maintenance Technician II Catallia Mexican Foods is looking for an experienced Maintenance Technician II with expertise in food... ...operational systems. Regularly inspect plant facilities, production support systems, and equipment to support effective plant operation....
Hourly pay
For contractors
Local area
Monday to Friday
Shift work
Weekend work
Day shift
CATALLIA MEXICAN FOODS, LLC
Minneapolis, MN
1 day ago
Maintenance Mechanic II
$30.24 - $40.32 per hour
...world's most demanding customers and industries including aerospace, defense, semiconductor, oil and energy.The Maintenance Mechanic II is responsible for performing duties to repair and maintain machinery and mechanical equipment, such as engines, motors, pneumatic tools...
Shift work
Afternoon shift
Kurt Manufacturing
Minneapolis, MN
4 days ago
Maintenance Technician II
...culture feel like home. Join Our Team as a Maintenance Technician II! Hours: M-TH 7AM-5PM The Maintenance Technician II plays... ...that minimize downtime and maximize productivity. You'll also support equipment installations, upgrades, and continuous improvement...
Permanent employment
Full time
Temporary work
Work experience placement
Immediate start
Flexible hours
Shift work
Proto Labs
Minneapolis, MN
2 days ago
Maintenance Technician II
$22.21 - $38.5 per hour
...Maintenance Technician II At Invitation Homes, our associates are the foundation of our success. We connect your work to real impact, invest in your growth, and welcome you to feel at home — because care isn't just something we say, it's something you experience....
Temporary work
Casual work
Local area
Immediate start
Invitation Homes
Minneapolis, MN
1 day ago
Maintenance Technician II
$25 - $27 per hour
...Maintenance Technician II Come join our life-changing team building hope, resilience and well-being as a Maintenance Technician II.... ...individual strengths and unique personal differences nurtures and supports our organizations' shared commitment to our mission and...
Temporary work
Monday to Friday
Shift work
Nicollet Towers
Minneapolis, MN
1 day ago
Maintenance Technician II - 2nd Shift
...Maintenance Technician - II Our client is at the forefront of advancing power solutions, charged and driven by a committed, dynamic... ...role is critical to achieving our strategic objectives and supporting our mission to deliver unmatched value and reliability to our...
For contractors
Local area
Flexible hours
Afternoon shift
NESCO Inc
Minneapolis, MN
2 days ago
Laboratory Assistant II
...IIPark Nicollet Methodist is hiring for a Laboratory Assistant II.POSITION SUMMARY STATEMENT:The Lab Assistant will provide a wide... ...services departments.Mentors must maintain competency on the assigned support service benches.Demonstrate the ability to motivate and direct...
HealthPartners
Minneapolis, MN
7 hours ago
Quality Technician II
...Quality Technician II Must-Have RequirementsHS Diploma/GED requiredAssociate Degree in Electronics or equivalent related experience1+ year related experienceExperience with quality/complaint investigation, product testing, or electronicsStrong attention to detail and technical...
American Statistical Association - ASA
Minneapolis, MN
3 days ago
Quality Technician II
$24 - $34 per hour
...providing comprehensive solutions for Class II and III devices, from design and... ...structural heart, mechanical circulatory support, and minimally invasive surgical systems.... ...team! Position Summary: The Quality Technician II is responsible for supporting and executing...
Work at office
Cirtec Medical
Minneapolis, MN
2 days ago
Manufacturing Technician II
$21.55 - $43.05 per hour
...colleagues serve people in more than 160 countries. Manufacturing Technician II Divisional Information Structural Heart Business Mission... .... Main Purpose of Role This position provides technical support by performing any combination of routine or occasional non-...
Hourly pay
Shift work
Abbott
Minneapolis, MN
5 days ago
Service Maintenance Technician II
...Service Technician IIJoin a growing organization that is strengthening neighborhoods across the nation! The Community Builders, Inc. (TCB)... ...direction of the Service Maintenance Manager, the Service Technician II is responsible for promptly responding to all service requests,...
Work at office
Weekend work
The Community Builders, Inc.
Minneapolis, MN
1 day ago
Field Service Technician II
...The Field Service Technician II independently performs standard maintenance, testing, and troubleshooting activities on electrical power... ...power systems. This role assumes ownership of assigned scopes, supports commissioning and corrective work, leads portions of job...
Apprenticeship
Work at office
Work from home
Home office
Night shift
Forgent Power Solutions, Inc
Minneapolis, MN
1 day ago
Field Technician II
$35 - $50 per hour
...Overview Job Title: Field Technician II About the Company ElectricPowerSystems(EPS)isaNETA-accreditedindependentelectricaltesting... ...minimal supervision, actively troubleshooting issues, and supporting more complex field activities while maintaining a strong focus...
Hourly pay
Daily paid
Flexible hours
Voltyx
Minneapolis, MN
2 days ago
Clinical Research Associate II
$95k - $125k
...Clinical Research Associate II Minneapolis, MN Inspire is the first of its kind medical device designed to make a difference in the lives of those living with Obstructive Sleep Apnea (OSA). We are revolutionizing the sleep industry with our FDA-approved medical...
Work experience placement
Local area
Remote work
Flexible hours
Inspire Medical Systems I
Minneapolis, MN
3 days ago
Mobile Diesel Mechanic II - 1st Shift
$29.42 - $44.13 per hour
...painting, refurbishment, and heavy mechanical repair. We are supported by a 24/7 in-house call-center and provide scheduled... ..., anytime. Cox Fleet is currently hiring a Mobile Diesel Technician Level II. The Mobile Diesel Technician Level II will be responsible...
Hourly pay
Weekly pay
Full time
Currently hiring
Local area
Day shift
Cox Fleet
Minneapolis, MN
29 days ago
Service Desk Analyst
$23 - $27 per hour
...between these 2 locations. This person will provide Tier I & II support for PC (hardware and operating system) users. This position provides... ...an organization long term. Top Skills: • 3+ years of Desktop Support Experience • PC/OS/Software/Network...
Contract work
Temporary work
Work experience placement
Work at office
Local area
TEKsystems
Minneapolis, MN
26 days ago
Manufacturing Maintenance Technician II
$49.6k - $74.4k
...Manufacturing Technician IIAt Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare... ...the LifeIn this exciting role as a Manufacturing Technician II supporting Connectors Manufacturing, you will have responsibility for...
Work at office
Local area
Flexible hours
Shift work
Night shift
Medtronic plc
Minneapolis, MN
1 day ago
Computer Support Technician
$40k - $55k
...Computer Support Technician Employment Type: Full-Time, Entry Level Department: Information Technology As a CGS Computer Support Technician, you will provide a variety of direct assistance to USAO personnel, AUSAs, legal assistants, administrative staff, and other USAO...
Full time
For contractors
Work at office
Flexible hours
Contact Government Services, LLC
Minneapolis, MN
5 days ago
Simulator Technician I & II
...Simulator Technician CAE, one of the largest business aviation training facilities, is looking for a Simulator Technician in our newest... ...CAE's quality management system. Provide customer service support and address customer needs in a timely manner. Perform...
For contractors
Local area
Flexible hours
CAE
Minneapolis, MN
2 days ago
R&D Technician II
...Job Title: R&D Technician II Job ID: 19531-1 Location: Arbor Lakes, MN Duration: 12 Months Payrate Range: $30-33.21/hr. on W2 Must-Have Requirements AA degree or equivalent experience + 3+ years related experience . Laboratory experience with...
Artech
Osseo, MN
1 day ago
Simulator Technician II
## Simulator Technician IIApplylocations: Eagantime type: Full timeposted on: Posted Todayjob... ...In this role, the **Simulator Technician II** will be expected to perform complex but... ...management system.* Provide customer service support and address customer needs in a timely...
For contractors
Work at office
Flexible hours
CAE
Eagan, MN
3 days ago
R&D Technician II
...Job Title: R&D Tech II - Product Testing Job ID: 19271-1 Location: Arden Hills, MN Duration: 6 Months Pay Rate: $25-$29/hr on W2 Role Summary: Seeking an R&D Test Technician to support product testing of medical devices/catheters in an R&D lab environment...
Flexible hours
Artech
Saint Paul, MN
2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Desktop Support Technician II. Be the first to apply!