Surgical Coordinator (73415)

Join Our Team at Orthopedic Associates of Lancaster (OAL)

At Orthopedic Associates of Lancaster (OAL), we're more than just a medical practice, we're a trusted part of the community. For generations, families across Central Pennsylvania have turned to us for expert orthopedic care delivered with compassion, innovation, and integrity.

With five convenient locations: Lancaster, Willow Street, Manheim (at the Spooky Nook Sports Complex), Lebanon, and Ephrata, OAL offers a dynamic and patient-centered work environment. We're proud to be consistently recognized for our cutting-edge technology, advanced procedures, and warm, professional staff. Our team includes not only leading orthopedic physicians and surgeons but also dedicated professionals across clinical and administrative roles who make exceptional care possible every day.

OAL is privately owned by our surgeons and supported by a team of 400+ employees who share a commitment to excellence. At our Lancaster and Lebanon campuses, we operate our own outpatient orthopedic surgery center (NPSC) where we perform a wide range of surgeries, including total joint replacements, using the most advanced techniques available.

When you join OAL, you're joining a respected organization where your work makes a difference. Whether you're clinical, clerical, or somewhere in between, we offer a culture of collaboration, opportunity, and purpose- all in service of helping people live stronger, healthier lives.

Job Summary:

We are seeking a highly organized, detail-oriented, and patient-focused Surgical Coordinator to support a fast-paced, multi-specialty orthopedic practice. This role serves as a critical liaison between patients, physicians, internal departments, hospitals, and external providers, ensuring seamless coordination of care.

The ideal candidate demonstrates strong organizational and critical thinking skills, proficiency with medical terminology, and the ability to manage complex surgical schedules across multiple facilities. Success in this role requires proactive communication, accuracy in clinical documentation, and a commitment to delivering an exceptional patient experience while supporting physicians and care teams in a high-volume environment.

Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Function as a liaison between patient and physician, ensuring clear and effective communication.
• Utilize EPIC to document all patient updates and maintain accurate records.
• Manage the physician's schedule, including meetings and surgical cases, to optimize time and efficiency.
• Schedule surgeries across multiple facilities, coordinating with relevant departments to ensure availability and readiness.
• Arrange and coordinate hospital admissions and inpatient surgeries, ensuring all necessary preparations are made.
• Perform other duties as assigned, contributing to the overall success and efficiency of the medical team.

Required Education:

• High School Diploma or GED.

Preferred Education:

• Bachelor's degree, medical certification, or medical licensure preferred.

Required Experience:

• Minimum of one (1) year of experience in a medical support role is required.
• Understand and utilize medical terminology.

Required Skills and Abilities:

• Excellent communication skills, both written and oral.
• Excellent time management skills.
• Strong organizational skills to schedule patient appointments/surgeries.
• Ability to understand orthopedic subspecialties and services.

Preferred Skills and Abilities:

• Excellent customer service skills.
• Familiarity with electronic health records (EHR/EMR) systems preferred.
• Demonstrated ability to manage time efficiently, work independently, and collaborate as part of a team.
• Strong attention to detail with effective problem-solving skills.

Our Commitment to Inclusivity:

At OAL and its affiliated organizations, we are dedicated to fostering an inclusive workplace environment. Discrimination against qualified individuals based on protected veteran status, disability, race, color, religion, sex, national origin, sexual orientation/gender identity, or any other legally protected category is strictly prohibited by applicable federal, state, or local laws. We actively engage in affirmative action initiatives to recruit, hire, and promote individuals without regard to race, color, religion, sex, national origin, sexual orientation/gender identity, protected veteran status, or disability.

Equal Employment Opportunity (EEO) Compliance:

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