Account Manager

Nails Account Manager At Viking Engineering & Development, this isn’t a typical sales role. Every team member plays a direct role in our success—and this position is key to building and maintaining strong relationships with our customers while driving growth in our nails product line. In this role, you’ll work at the intersection of sales, customer service, and logistics. You’ll have the opportunity to connect directly with customers, manage orders from start to finish, and collaborate with internal teams and external partners to ensure a seamless experience. Your organization, communication, and problem-solving skills will have a real impact on both customer satisfaction and operational success. If you enjoy building relationships, staying organized in a fast-paced environment, and being part of a team that values ownership and accountability, this is a role where you can thrive. About the Role Viking is seeking a Nails (Fasteners) Account Manager who is detail-oriented, proactive, and customer-focused. In this role, you will be responsible for managing customer accounts, generating new business opportunities, and coordinating logistics to support timely and accurate product delivery. You’ll partner closely with customers, suppliers, warehouses, and internal teams to ensure orders are processed efficiently and expectations are met or exceeded. What You’ll Do Sales & Customer Management Develop new business opportunities through outbound calls and follow-up communication Build and maintain strong relationships with existing customers Prepare quotes, sales orders, and supporting documentation accurately and efficiently Maintain accurate and up-to-date customer records in company systems Proactively communicate with customers regarding pricing, order status, shipping updates, quality concerns, and collections Manage order processing, including order entry, purchase orders, receiving, and packing slip verification Generate and review sales and inventory reports to support decision-making Identify and escalate product or quality concerns in accordance with company procedures Logistics & Supply Chain Coordination Coordinate product transportation from suppliers and warehouses Monitor shipping schedules and ensure timely delivery Manage inventory levels and maintain strong relationships with warehouse partners Track inbound and outbound shipments, including direct customer deliveries Work with transportation providers to secure competitive freight pricing Maintain strong working relationships with logistics partners Compensation details: 66000-79000 Yearly Salary PIe4c30a74369c-25448-41197334aa415a4b-8b21-40fc-a65c-70d2b25ca29a