Sr. Account Manager, Industrial Water Treatment

Senior Account Manager

ChemTreat is seeking a Senior Account Manager to manage and grow a portfolio of existing industrial water treatment accounts within the Knoxville, TN – Southeast Tennessee territory, with a primary emphasis on customers in the fiberglass manufacturing and data center operations sectors, along with additional key accounts across the assigned region.

In this role, the majority of time will be dedicated to strengthening and expanding established customer relationships, ensuring continued delivery of ChemTreat's value proposition and measurable return on investment. The Senior Account Manager will work closely with long-standing clients to understand evolving operational needs, optimize water treatment programs, and improve system performance, reliability, and cost efficiency.

While the primary focus is on existing account management and growth, the position also includes responsibility for developing new business opportunities within the Southeast Tennessee territory to support profitable expansion. This role requires a consultative, technical sales approach and close collaboration with customers and internal technical teams to solve complex water treatment challenges and reinforce ChemTreat's position as an industry leader.

Key Responsibilities

• Develop and implement innovative sales strategies to increase ChemTreat's market share within the Southeast Tennessee territory
• Achieve and exceed targets for profitable sales volume and margin growth
• Identify and pursue new business opportunities within existing and prospective accounts
• Create and present compelling proposals to customers and prospects
• Build and maintain strong relationships with key decision-makers across customer organizations
• Conduct regular engagement through strategic questioning, follow-ups, and on-site visits
• Communicate ChemTreat's value proposition effectively to customers
• Collaborate with technical teams to address customer needs and retention strategies
• Troubleshoot site-specific process and water treatment issues
• Perform audits of key unit operations as needed
• Engage internal technical staff to develop effective solutions
• Generate new business through prospecting, cold calling, and strategic networking
• Partner with internal teams to strengthen account strategies
• Support recruiting efforts by attracting and screening candidates when needed
• Represent ChemTreat professionally during customer entertainment and industry engagement

Education & Experience

Bachelor of Science degree in Engineering required

7+ years of relevant professional experience

5+ years of experience interacting with personnel at all levels of an organization

Experience in water treatment preferred

Skills & Competencies

Strong organizational and self-management skills

Self-motivated with a strategic and solution-oriented mindset

Excellent communication skills (written and verbal)

Ability to build trust-based relationships with customers and internal teams

Strong technical aptitude in industrial water treatment applications

Proficiency in Microsoft Office (Word, Excel, PowerPoint)

Ability to identify problems and develop practical, effective solutions

Team-oriented with strong collaboration skills

Physical Requirements

Ability to travel frequently within the Southeast Tennessee territory depending on account needs

Ability to sit, stand, walk, and perform field-based activities

Must be able to lift, carry, push, or pull up to 60 lbs; occasionally up to 250–800 lbs with equipment assistance

Ability to climb stairs, ladders, and work at heights when required

Frequent use of hands for computer work and field operations

Ability to work in varied environmental conditions, including indoor industrial sites and outdoor facilities

Work Environment

Exposure to industrial sites such as boiler houses, cooling towers, water and wastewater plants, and process facilities

Use of personal protective equipment (PPE) including eye, hearing, respiratory protection, gloves, and safety footwear

Occasional exposure to hazardous chemicals and high-noise environments

Combination of indoor and outdoor work environments

Collaborative, customer-facing role interacting across multiple organizational levels

Compensation

The compensation range for this role is $150,000 - $200,000 USD per year. This job is also eligible for Commission Pay.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.