Convention Services Manager

Hotel Murano, 1320 Broadway, Tacoma, WA 98402 May 28, 2026 $68K - $68K Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a community that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! About our property: Welcome to Hotel Murano, nestled in the heart of Tacoma. Proudly part of the Pyramid Global Hospitality portfolio. With 319 well-appointed guest rooms and an impressive 30,000 sq ft of meeting space spread across 19 versatile rooms, Hotel Murano isn't just a place to stay—it is a dynamic space that blends luxury with career opportunities. As a member of the Pyramid Global team, you'll enjoy benefits such as a 401k with a company match and recognition programs designed to celebrate your achievements. What you will have an opportunity to do: Coordinate all aspects of convention or event planning, from initial consultation to final execution. Communicate effectively with clients to understand their event needs and provide recommendations. Develop detailed proposals, contracts, and event schedules. Review and finalize banquet event orders. Liaise with internal departments (catering, banquet operations, AV, front office, housekeeping, security) to confirm readiness and flawless execution of all functions. Oversee logistical details including room setups, transportation, parking, and compliance with legal and safety regulations. Conduct on-site support during events, including evenings and weekends when required, serving as the client’s main point of contact. Monitor event budgets and track expenditures to ensure profitability and efficiency. Maintain strong vendor relationships to ensure quality and cost‑effective service delivery. Ensure attention to detail in all planning aspects, proactively identifying potential challenges and implementing solutions. Complete all required sales reports for the Director of Sales and Marketing and the Revenue Manager. Respond to all inquiries with a sense of urgency, providing timely and professional communication to both clients and internal stakeholders. Perform other duties as assigned, supporting the catering and convention services team as needed. What we need from you: Proficiency with Delphi. Prior experience in the field of hospitality is preferred but not required. Ability to work effectively under time constraints and deadlines. Command of the English language both written and verbal. Compensation: $34.00 per hour. Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Apply For This Role Location: Hotel Murano, 1320 Broadway, Tacoma, WA 98402 #J-18808-Ljbffr