Service Technician - Missoula, MT

Job Description

Job Description

WHO WE ARE

Bruckner Truck & Equipment is one of the largest family-owned semi truck dealerships in the United States. We currently operate in 40+ locations across 12 states, and we have over 1,600 team members.

• Bruckner’s is more than just a place selling parts and working on trucks 
• We are an essential business delivering solutions to transportation providers – the backbone of everyday life as we know it
• We contribute to our local communities
• We care about our people 

1. We act with Honesty and Integrity.
2. We value our people and communities.
3. We are customer focused.
4. We do what it takes. 

• Competitive Compensation Plans
• Paid Time Off and Holidays
• Excellent health, dental and vision plans
• Investments in Training & Development
• Generous 401(k) and Profit-Sharing Plan
• Tuition Assistance Program
• Employee Stock Ownership (every employee earns shares and has ownership interest in the Bruckner’s organization)
• Technician Student Loan Reimbursement Program
• Disability and Life Insurance
• Internal Promotion Opportunities
• Flexible Spending Account
• Health Club Reimbursement
• Family and Team Oriented Environment
• Employee Referral Bonus
• Engaging and Challenging Assignments
• Drug free workplace

The technicians must be able to complete diagnosis of any mechanical, electrical, or other various failures/breakdowns of a truck or its related equipment.  This position will also perform disassembly, repair, and reassembly of truck engines, transmissions, carrier assemblies, clutches, brakes, electrical systems, and any other truck or related equipment adjustment/repairs.  

• Trained to use all tools of trade, including precision instruments and technical shop machines and diagnostic tools.
• Use previous and on the job training to read and understand technical publications, including on-line service software and service bulletins. He/she must be able to use information contained in them to do their own work and to assist others concerning the content.
• He/She will learn to determine usability of all component parts and must be able to list and order all needed parts using the dealer management system.
• Must be able to complete work accurately and timely as outlined in published time standards guidelines.
• Must be able to write and/or type a good description of all work performed on each individual repair using the dealer management system. 
• Ability to perform all aspects of the job safely and in accordance with OSHA and Bruckner’s rules and regulations expressed and implied.
• Understands the importance of attendance and punctuality and how it directly impacts customer service.
• Is a good steward of company tools and resources.
• Achieves and maintains certifications as required by the company, the OEM’s or by Federal Law.

• P.M. Services
• Steam Clean
• P.D.I. Inspections
• Used Truck Inspections
• Wheel Seals
• Brake Adjustments
• Clutch Adjustments
• Pinion Seals
• Foundation brake replacement (shoes, drums, & hardware)
• Battery diagnoses & replacement
• U-joints
• Shocks
• Small make ready items (mudflaps,1/4 fenders, bug screens, bug shields, & bumpers)

• High School Diploma desired.
• Must possess and use good interpersonal skills to interact well with customers, vendors, and co-workers in a positive and constructive manner.
• Must be able to read and write in English and understand computer generated reports, office reports, invoices, etc.
• Must be able to operate various computer diagnostic devices, laptops, and tablets.   

• Involves essential ability to maneuver around, in, on and under trucks in order to properly inspect and diagnose all types of problems and repairs.
• Must be able to pass a physical and drug and alcohol screens during pre-employment screening, randomly and/or as requested throughout employment.
• Must be able to lift 50 pounds to the waist and 25 pounds to the shoulder.

The working environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Due to the urgency of some repairs, this position contains some level of stress and requires the ability to handle multiple tasks smoothly. Requires regular, predictable attendance.