Field Installation Technician

Company Overview We are a Hudson Oaks, Texas-based Internet Service Provider (ISP) delivering High Speed Internet and Voice Services throughout multiple states to residential, business, K-12 Education and government customers. we believe in delivering an overall customer experience that our competitors simply cannot match. The Field Installation Technician requires excellent customer service skills and technical ability. The position requires completing customer installations, service visits, on-site troubleshooting, and recovery of equipment. Work is performed on site at customer locations both with a physical aspect of installing Internet equipment. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. Perform site surveys for potential customers to evaluate serviceability. Diagnose customer problems at service calls and restore functional service to existing customers. Install new customers with Internet service based on technology available, which includes mounting equipment at or above roof height, running Cat5-E or Fiber Optic cable from outside to the customer’s desired location. Configure routers and customer computers for access to Internet services. Perform equipment upgrades for existing customers Must demonstrate a desire to learn, supported with a love for technology. Must pass a drug screening test, a criminal background check, have and maintain a valid DL with a safe/acceptable driving record in compliance with company policy. Must be able to use tools to install equipment. Working in outdoor elements such as cold, hot, precipitation and wind In proximity of heavy machinery and moving vehicles Must be able to pull own body weight plus equipment weight up roofs and vertical tower repeatedly Employee weight and tools combines may not exceed 300-pound limit as specified by the manufacturer of safety equipment. Overtime as needed ~ Job Type: Full-time Dental insurance

• Health insurance
• Health savings account
• Life insurance
• Retirement plan
• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

Nextlink intends to provide a safe work environment that will help protect the safety, health and well-being of all employees.