Service Desk Analyst

Sikich

Sikich LLC is looking for a seasoned Staff Mandatory Qualifications professional to provide ITSM technical support in Alexandria, Virginia. The candidate will utilize AWS Connect and Salesforce Service Cloud Voice for incident management and service requests. This role requires at least 2 years of experience in enterprise IT support, along with an ITIL Certification and a Bachelor's degree. Employees enjoy a flexible time-off policy and comprehensive health insurance options. #J-18808-Ljbffr

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Vacancy posted 14 hours ago

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