Sr. Manager, Foreclosure

Dyck O'Neal is seeking a Senior Manager of Foreclosure to own and drive our foreclosure operations, with direct responsibility for workout and loss mitigation outcomes. This role reports to the EVP of Collections and sits at the center of our default resolution strategy — managing active foreclosure cases, attorney relationships, and borrower workouts from first referral through resolution. This is a high-ownership, player-coach role in a lean operating environment. You will function as the primary owner of this line of business, with support from internal partners and external vendors, but without a large dedicated team. Success requires someone who is deeply fluent in state foreclosure timelines and processes, comfortable working complex cases hands-on, and capable of building toward a more scalable operation over time. Key Responsibilities Foreclosure Pipeline Ownership (Primary Focus) Own the end-to-end foreclosure process across all active cases, from referral through sale or resolution Manage and enforce state-specific foreclosure timelines, ensuring cases move without unnecessary delay Coordinate with foreclosure attorneys to drive milestone completion, cure delays, and maintain timeline compliance Identify at‑risk cases early and intervene to prevent stalls, errors, or cost overruns Maintain deep working knowledge of judicial and non‑judicial foreclosure processes across relevant states Loss Mitigation & Workout Execution Evaluate borrower situations and determine the appropriate resolution path — modification, repayment plan, short sale, deed‑in‑lieu, or foreclosure continuation Personally negotiate settlements, workout agreements, and other resolution strategies on complex and high‑value cases Manage the loss mitigation pipeline in parallel with foreclosure operations, ensuring both tracks move efficiently Drive resolution on escalated, litigated, or legally complex files Serve as the primary point of contact for foreclosure attorneys and third‑party vendors Hold counsel accountable to timelines, cost controls, and execution quality Conduct regular performance reviews and escalate underperformance Manage servicer relationships as they relate to foreclosure referrals, data, and execution Performance Tracking & Reporting Track and report on foreclosure timelines, costs, cure rates, sale outcomes, and workout conversion rates Deliver regular, actionable reporting to the EVP of Collections Use data to identify pipeline bottlenecks and drive continuous improvement Monitor foreclosure‑to‑workout ratios and adjust strategy to optimize recovery outcomes Process Improvement & Build‑Out Document and refine foreclosure workflows, escalation procedures, and attorney management protocols Identify inefficiencies and implement improvements across the pipeline Help build the operational foundation for a more scalable foreclosure and loss mitigation function Qualifications 5–8+ years of experience in foreclosure management, mortgage default servicing, or distressed debt — foreclosure execution experience is required Hands‑on familiarity with state foreclosure processes, timelines, and legal requirements (judicial and/or non‑judicial) Direct experience managing foreclosure attorney relationships and holding counsel accountable to performance Strong understanding of loss mitigation workout options and when to deploy them relative to foreclosure Proven ability to independently manage high‑volume pipelines and drive cases to resolution Comfortable operating in a lean, build‑and‑do environment without heavy infrastructure or support staff Strong written and verbal communication skills; ability to negotiate directly with borrowers, attorneys, and third parties What Success Looks Like Foreclosure timelines are managed tightly with clear accountability at every milestone Attorney and vendor performance is actively monitored and consistently on track Loss mitigation is deployed strategically to reduce unnecessary foreclosure completions Recovery outcomes improve over time through better execution and smarter resolution decisions Leadership has clear, reliable visibility into pipeline performance and trends A well‑documented, scalable operation is built from a lean starting point Ideal Candidate Profile Deep foreclosure practitioner — knows the process cold and can work cases directly Owner/operator mindset — takes full accountability for outcomes without waiting to be directed Comfortable being both the strategist and the executor in the same week Thrives without heavy infrastructure; builds process where none exists Detail‑oriented with strong instincts for when to push, when to negotiate, and when to Escalate Able to manage attorneys and vendors with authority, even without direct organizational leverage #J-18808-Ljbffr DYCK-O'NEAL, INC