MacOS, Desktop Engineer Subject Matter Expert

MacOS, Desktop Engineer Subject Matter Expert QA/Test

Chicago, Illinois Contract Jun 15, 2026

Jamf Subject Matter Expert needed to own the design, deployment, and lifecycle management of a Jamf Pro environment supporting macOS endpoints. This role includes documenting Jamf architecture and network security flows, leading a Phase 1 deployment of Jamf-managed MacBook devices for a VDI replacement initiative, and delivering ongoing endpoint performance reporting. Work is onsite in Chicago, IL three days per week.

Key Responsibilities

• Document Jamf Pro architecture and network security flows.
• Ensure user requirements are documented and traceable to implemented solutions.
• Lead Phase 1 deployment of Jamf-managed MacBook devices as part of the VDI replacement initiative.
• Produce weekly endpoint performance reports covering device health, patch compliance, software utilization, and user behavior trends.
• Provide Tier 3 support for Jamf Pro and escalate issues as needed.
• Collaborate with the Help Desk to automate solutions and create self-service quick fixes.
• Package and deploy applications to macOS endpoints using Jamf Pro.
• Configure and administer Jamf Connect, Jamf Protect, Jamf Infrastructure Manager, and Jamf ADCS Connect.
• Manage Jamf integrations with SSO, LDAP, Cloud Identity Providers, and SMTP.
• Build custom scripts and solutions to manage MacBook devices.
• Proactively maintain macOS, Jamf, and software deployment updates, including vulnerability remediation.
• Troubleshoot application installation, performance, and runtime issues within the macOS environment.
• Drive meetings with Business, IT, and Security Leaders to develop requirements and communicate environmental changes.
• Drive automation of processes in the end user experience space.
• Document changes, policies, procedures, and configurations.
• Provide cross-training and mentoring to team members.
• Perform other duties as assigned.

Required Qualifications

• Bash scripting and Jamf API experience.
• In-depth knowledge of Jamf Pro, including Jamf Connect, Jamf Protect, Jamf Infrastructure Manager, and Jamf ADCS Connect, plus integrations with SSO, LDAP, Cloud Identity Providers, and SMTP.
• Up-to-date knowledge of Apple macOS best practices.
• 3+ years managing macOS endpoints in an enterprise environment using Jamf Pro.
• Experience deploying and packaging applications for macOS endpoints.
• Desktop application troubleshooting on macOS.
• Experience operating in a DevOps culture.
• Bachelor of Science in Computer Science or related degree, or equivalent experience.
• 5+ years of experience in a desktop engineering or end user experience role.
• 3+ years of experience with Jamf Pro in an enterprise environment.

Preferred Qualifications

• Microsoft Entra (Azure AD) experience.
• Jamf 400 Certification.

About Delphi-US - Peacemakers in the Talent War Delphi-US is a national IT Services firm based in Newport, Rhode Island. Delphi attracts our nation's best and brightest Technical & Professional Talent and positions our nation's finest employers to further their competitive advantages. Delphi's core technical focus includes Data Intelligence Engineering & Analytics, AI/ML Operational Excellence, DevOps & Cloud Computing, Health IT & Life Sciences, and Energy Management/Power Systems; serving domains from sensitive national energy sectors to critical financial services, biomed, life sciences & pharma, major government & municipal institutions, and much of the USA's Fortune 500 corporations. Delphi Associates are deployed on critical IT Projects where their consultative business acumen, comprehensive technical expertise, and committed service mission drives our client's success. Our proprietary skill-based and cultural matching process results in higher qualified project teams, custom curated for our client's specific technical & functional goals. We are supremely experienced, friendly, professional, and ready to advocate on your behalf. Delphi has an indelible understanding of employer expectations, a track record of project success and we deliver lasting results. 6159 #LI-RS1