Client Service Representative

What You’ll Do As a CSR, you are often the first and last point of contact for our clients and play an essential role in ensuring a seamless experience. In this role, you will: Welcome clients and patients warmly, providing a positive first impression Answer phones, respond to emails, and schedule appointments efficiently Assist with check-ins and check-outs Maintain accurate records and ensure all client information is up-to-date Help manage a clean, organized, and welcoming front desk area Anticipated Schedule This is a full-time position Compensation Starting at $16.00/hour What’s in It for You At Hickory Pet Inn, we take care of our team in the same way we care for our patients — wholeheartedly. We offer: Supportive culture with social events and team-building activities Competitive paid time off and holiday pay 401(k) plan with a strong employer match Qualifications Experienced in customer service (veterinary, medical, pet care, or hospitality preferred) Comfortable multitasking in a busy, high-energy environment Skilled in communication and conflict resolution Compassionate, empathetic, and team-oriented Excited to learn and grow within a supportive hospital setting Apply Today Help us continue delivering exceptional care at Hickory Pet Inn! #J-18808-Ljbffr