Shift Supervisor

Job Description

Job Description

Dining Room Supervisor - Sodexo/UNC Dining Services

• The Food Supervisor will be working in a dining hall environment.
• This individual provides oversight at the direction of management on-site to coordinate routine work activities of workers and/or service employees engaged in food operations or services at any type of food service establishment, including but not limited to fast casual, coffee/counter service, cafeterias, events/banquets, casual dining and cafes.
• This individual will provide support to management in the daily oversight of key functions and employees during the normal course of business.
• The general responsibilities of the position include those listed below, but Sodexo may identify other responsibilities of the position.
• These responsibilities may differ among accounts, depending on business necessities and client requirements.
• Understands and follows all policies and procedures.
• Assists in ensuring a safe working environment throughout the facility for all employees.
• Assists in monitoring employee productivity and provides suggestions for increased service or productivity.
• Responsible for the oversight of day-to-day activities of subordinates and assigns responsibility for specific work or functional activities as directed by on-site management.
• Responsible for orientation and training of employees.
• Performs day-to-day assignments in addition to oversight duties, including administrative tasks, serving food, stocking and cleaning.
• Works with customers to ensure satisfaction in such areas as quality, service, and problem resolution.
• Promote in the development of the food service team.
• Attends all allergy and foodborne illness in-service training.
• Complies with all Sodexo HACCP policies and procedures.
• Reports all accidents and injuries in a timely manner.
• Complies with all company safety and risk management policies and procedures.
• Participates in regular safety meetings, safety training and hazard assessments.
• Attends training programs (classroom and virtual) as designated.
• May maintain inventory and/or key control and have responsibility for ensuring opening, closing and daily procedures are being completed.
• May operate cash register (or equivalent), receive payments of cash, checks and charges from customers or employees for goods or services, making change and issuing receipts or tickets to customers.
• May perform other duties and responsibilities as assigned.

Job Qualifications: Experience/Knowledge:

• High School diploma, GED, or equivalent experience.
• 2 or more years related experience. Previous supervisory experience preferred.
• Must be able to coordinate the routine responsibilities of staff and resources.
• Presents self in a highly professional manner to others and understands that honesty and ethics are essential.
• Ability to maintain a positive attitude.
• Ability to communicate with co-workers and other departments with professionalism and respect.
• Maintains a professional relationship with all coworkers, vendor representatives, supervisors, managers, customers, and client representatives.
• Ability to provide clear directions and respond accordingly to employees.
• Ability to use a computer.

License/Qualifications Certifications:
None.

• Willingness to be open to learning and growing.
• Maturity of judgment and behavior.
• Maintains high standards for work areas and appearance.
• Maintains a positive attitude.
• Ability to work a flexible schedule.
• Must comply with any dress code requirements.
• Attends work and shows up for scheduled shift on time with satisfactory regularity.

Physical Requirements:

• Close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus, with or without corrective lenses.
• Significant walking or other means of mobility.
• Ability to work in a standing position for long periods of time (up to 8 hours).
• Ability to reach, bend, stoop, push and/or pull, and frequently lift 35 pounds and occasionally lift/move 40 pounds.

Benefits:

• Benefits package offers medical, dental, vision, 401(k) savings plan, supplemental insurance plans, and more.
• $400 Sign-on bonus included.
• Shift meals included.
• Holiday pay.
• Parking allowance.