Regulatory Compliance Specialist

À TELUS Santé, nous donnons à chacun les moyens de vivre plus sainement. Guidés par notre vision, nous exploitons la puissance de notre technologie de pointe et misons sur l’unicité des personnes pour créer le futur de la santé. En tant que chef de file mondial des services de santé et de bien-être – englobant la santé physique, mentale et financière – TELUS Santé améliore les résultats en matière de santé pour les consommateurs, les patients, les professionnels de la santé, les employeurs et les employés.Join our team and what we’ll accomplish togetherTELUS Health Retirement and Benefit Solutions (RBS) administer pension and benefits plans for a wide range of client organizations across Canada and the United States. There are approximately nine million members in the plans we manage. We have been developing and providing fully automated administration services for nearly 30 years since our Ariel administration platform was first introduced to the market. Our primary mission is to support our clients in every aspect of the design and delivery of the compensation, benefits, pension, and health management programs they maintain.We serve a wide range of clients, including corporations, businesses, government organizations, and multi-employer entities. Our Global Operations and Delivery teams are dedicated to leveraging broad expertise and Operations discipline to deliver administration services that meet or exceed client expectations, while optimizing resources and minimizing risk.We are seeking an experienced Health and Welfare benefits compliance specialist to join our U.S. Benefits Administration Compliance team. The Regulatory Compliance Specialist plays a critical role in ensuring that TELUS Health's administration of client’s health and welfare plans, voluntary benefits, and retiree medical programs remain fully compliant with federal and state regulatory requirements.What you'll doRegulatory Strategy & Thought LeadershipMonitor federal and state legislative and regulatory activity impacting health and welfare plans, voluntary benefits, and retiree medical programs; staying ahead of changes that affect our business and our clients.Interpret and assess the impact of ERISA, ACA, DOL, IRS, and state payroll requirements on our products, processes, and client deliverables.Serve as the trusted regulatory resource, providing clear, actionable guidance on complex compliance questions.Anticipate regulatory risks and recommend proactive operational or system-based solutions to stay compliant and minimize exposure.Client Advisory & SupportPartner with plan sponsors as their trusted regulatory advisor, providing timely guidance on legislative changes affecting their employees and retirees; working alongside their legal counsel and internal teams.Translate new or evolving federal and state regulations into clear, practical recommendations tailored to each client's unique plan structure and business needs.Support clients through regulatory transitions by identifying operational gaps, recommending plan design adjustments, and coordinating implementation timelines to ensure smooth execution.Internal Partnership & Problem-SolvingAct as a trusted subject matter expert for Operations colleagues navigating day-to-day regulatory questions—providing clarity, accuracy, and practical context that keeps our processes aligned with requirements.Participate in sales and new business initiatives, providing regulatory expertise that supports client discussions, solution design, and competitive proposals.Review TELUS Health client contracts, Statements of Work, and service descriptions to ensure alignment with regulatory requirements and organizational standards.Support system development and product initiatives by reviewing requirements, validating regulatory logic, and ensuring accurate implementation.Training & Knowledge ManagementDevelop and deliver training sessions on new or evolving legislative requirements to Operations teams and internal partners.Create internal reference materials, compliance playbooks, and communication tools that help colleagues understand complex regulations and apply them consistently.What you bringRequired Experience & Knowledge3+ years of professional experience in benefits administration, regulatory support, benefits operations, or a closely related field.Demonstrated ability to interpret legislation, regulatory guidance, and legal requirements and apply them to real-world operational or system processes.Experience in a TPA (Third-Party Administrator) or multi-client benefits environment where you've worked across multiple client plans and regulations.In-depth, hands-on knowledge in at least one of the following regulatory domains:ERISA and ACA administrationDepartment of Labor (DOL) compliance and reportingState payroll, benefits, or leave law complianceYou don't need to be an expert in all areas—but you have deep expertise in your domain and the foundation to grow in others.Excellent written and verbal communication skills, with the ability to explain complex regulatory concepts clearly to diverse audiences—from plan sponsors and senior leadership to Operations colleagues with varying levels of regulatory familiarity.Strong analytical and problem-solving skills, with meticulous attention to detail and accuracy.PreferredDirect experience supporting plan sponsor clients on regulatory impact analysis, compliance documentation, and regulatory change communications.Experience supporting system development, product teams, or process improvement initiatives where you've validated regulatory logic and requirements.Professional certifications such as CEBS (Certified Employee Benefit Specialist) or equivalent industry credential.Familiarity with SOC 1 audits and control environments.Experience collaborating with trust/custodial partners and plan actuaries.Compensation & BenefitsSalary Range: $110,000 – $145,000 USD AnnualPerformance Bonus: Eligible for bonus tied to client delivery and organizational performanceActual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise.TELUS offers rewarding benefits, which may vary per job function, such as:Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your familyFlexibility to work in-office, virtually or a combination of bothGenerous company matched 401KOpportunity to give back to communities in which we work, live and serveCareer growth and learning & development opportunities to develop your skillsAnd much more…Job Type: This is for a current vacancyÀ propos de nousNous sommes une équipe axée sur les personnes, les clients et les objectifs, qui collabore, innove et crée des retombées positives au quotidien. Nous améliorons des vies grâce à nos solutions technologiques. Nous favorisons une culture d’innovation qui permet aux membres de l’équipe de résoudre des problèmes complexes et de produire des résultats exceptionnels sur le plan humain dans un monde numérique.À TELUS, nous sommes fiers de notre culture qui encourage la diversité. Nous croyons foncièrement à l’importance d’adopter des pratiques équitables en matière d’emploi. Ainsi, le dossier de tous les candidats qualifiés est étudié. Pendant tout le processus de recrutement, nous tenons compte des besoins particuliers des candidats handicapés, au besoin.Avertissement : Conformément à la Politique de sécurité des centres de données de TELUS Santé, tout membre de l’équipe susceptible de travailler dans un centre de données ou d’avoir accès à des renseignements détaillés sur les technologies de service client peut faire l’objet d’une enquête de sécurité auprès du gouvernement du Canada.Remarque aux candidats du Québec : si la connaissance de l’anglais est requise, c’est parce que le/la membre d'équipe qui occupera ce poste sera appelé(e), sur une base régulière, à interagir en anglais avec des parties externes ou internes ou encore à travailler dans un environnement informatique anglais dans le cadre de ses tâches.En déposant votre candidature pour ce rôle, vous comprenez et acceptez que vos informations seront partagées avec l'(les) équipe(s) d'acquisition de talents du groupe de sociétés TELUS et/ou tout gestionnaire impliqué dans le processus de sélection. #J-18808-Ljbffr TELUS