Senior Case Manager

Job Title

Social Worker/Contract Manager

Job Description

Essential Functions:

• Assists in conducting programmatic reviews of case files in order to ensure compliance with state and federal regulations and guidelines for which the County Commission acts as grantee.
• Assists in interpreting federal and state regulations and guidelines on programmatic grant recipients for whom the County Commission acts as grantee.
• Processes payments to customers based on receipts in the monthly home care to the elderly program.
• Acts in a contract manager roll when assessing compliance of service providers that have entered into agreements with the County Commission to provide Aging Services to the people of Manatee County.
• Pre-Screens referrals by telephone to determine initial eligibility.
• May conduct full assessment in client's home to determine final eligibility.
• Arranges and coordinates appropriate services for clients.
• Maintains appropriate client case files.
• Maintains contact with client in the home at a minimum of once every six (6) months, with more frequent when needed.
• Prepares monthly reports as needed.
• Maintains a case load which consists of review, assessments, referrals and follow-up.
• Attends and participates in all staff meetings, in-services, training and inter-agency meetings.
• Acts to assure that service is being provided to clients in an appropriate and adequate manner.
• Will assist in training new Case Manager I and/or case Manager II employees.
• Performs other related duties as assigned, including participation in emergency or disaster response activities, as required and consistent with the employee's qualifications, essential job functions, and appliable federal and Florida law.

Minimum Qualifications

Bachelor's degree in social work or related to area of assignment, i.e., social welfare, psychology, sociology, counseling, gerontology, etc.

Valid driver's license with valid Florida driver's license within 30 days of hire.

Equivalent combinations of education, training, and experience may be considered in meeting the minimum qualifications for this position.

Knowledge, Skills, and Abilities

Knowledge of social work principles, practices and procedures.

Knowledge of the social service delivery system in the County and State.

Ability to work with assigned special needs clients.

Ability to establish and maintain effective working relationships with County staff, related agency staff, clients and the general public.

Ability to communicate in a clear and concise manner.

Skill in conducting interviews to elicit critical program data.

Strong working knowledge of computer Windows systems and associated software.

Ability to understand and follow oral and written instructions and communicate same in reports.

Strong ability to apply known skills and knowledge to meet challenges and adapt to unusual situations.

Veterans Preference

In accordance with Florida Statute 295.07, F.S., Chapter 55A-7, priority consideration in employment will be given to eligible veterans and spouses of disabled veterans. Applicants claiming preference must provide a DD Form 214 or other acceptable documentation with their application. We are committed to honoring the service and sacrifices of our veterans and their families.

EEO/ADA Statement

Manatee County Government is an equal opportunity employer and is committed to providing reasonable accommodations to individuals with disabilities. If you require any accommodations to participate in the recruitment process, please contact Human Resources at View phone number on click.appcast.io.

Drug-Free Workplace

Manatee County Government is a drug-free workplace in accordance with Federal and Florida Law.

Emergency Response/Recovery Activities

All employees may be required to work before, during, or after an emergency. During an emergency, employees may temporarily be assigned to work and perform duties outside the normal scope of their position, location, and work schedule to fit the needs of the County and its citizens.

Employee Benefits

Full Time Positions Employee Assistance Program (EAP): ComPsych – offers all employees and their family members with emotional, financial, legal, and work/life balance support. LAMP counselors available for personal support including emotional, substance abuse, marital, and financial issues. Five (5) free visits annually for employees and covered family members.

Wellbeing Benefits: Wellness/Health Coaches (5 Free per year), On-site Fitness Centers for you and your dependents with 24/7 access, Personal Training (5 Free per year), Pharmacy Technician, Group Fitness Classes, Musculoskeletal Physical Therapy Management, Diabetes Care Program, Registered Dietician (5 Free per year), Massages with licensed therapist (small copay)

Miscellaneous Benefits: Workers' Compensation, Training/Seminars, Premium Pay Differentials/Career Ladders, Government employee discounts at many retailers and attractions, Access to Manatee County Library Services (books, digital services, tools, museum passes).

Paid Time Off: 12 Paid Holidays including New Year's Day, Thanksgiving, and Christmas. Three (3) Personal Holidays, Personal Sick Leave, Family Sick Leave, Sick Leave Bank (Donated Hours), Professional Medical Appointment Leave, Bereavement Leave, Military Leave, Military Training Leave, FMLA. Vacation Award: Applies to employees regularly scheduled to work 8 hours per day/40 hours per week. Years of Service Vacation Days 0-5 16.25 days 6-10 19.50 days 11+ 22.75 days Earn an additional day of vacation every six (6) consecutive months of no sick leave.

Insurance: Award-winning Health Plan with deductibles as low as $0, Dental Insurance, Vision Insurance, Prescription Insurance, Life Insurance (6 times salary at low cost), Long-term and Short-term Disability Insurance.

Retirement: Florida Retirement System (FRS) with Pension Plan and Investment Plan options. 457b Tax Deferred and ROTH account options through Voya. FRS Webinars. Free financial guidance with licensed, non-commissioned financial planner.

Career Wellness: Professional Leadership Programs, Instructor-Led and eLearning Training, Premium Pay Differentials/Career Ladders, Career Counseling, Toastmasters, Networking Membership (Manatee Chamber of Commerce, Lakewood Ranch Business Alliance), Employee Recognition Programs with monetary and time-off awards.

Education Benefits: Tuition Reimbursement eligible after six (6) months of Public Service, including GED reimbursement. Continuing Education support through Training/Seminars and Premium Pay Differentials/Career Ladder. Public Service Loan Forgiveness (PSLF).

Flexible Spending Account: Options for Health Care and Dependent Care Spending Accounts providing pre-tax savings.

Permanent Part Time - Benefits Employee Assistance Program (EAP): ComPsych – offers all employees and their family members with emotional, financial, legal, and work/life balance support. LAMP counselors available for personal support including emotional, substance abuse, marital, and financial issues. Miscellaneous Benefits: Workers' Compensation, Training/Seminars, Fitness Center Access for employee only, FRS options, Premium Pay Differentials/Career Ladders, Government employee discounts at many retailers and attractions, Access to Manatee County Library Services (books, digital services, tools, museum passes). Paid Time Off: 12 Paid Holidays including New Year's Day, Thanksgiving, and Christmas. Three (3) Personal Holidays Paid Time Off and Leaves of Absence are based on an 8 hrs./day 80/hrs. per pay-period basis, any work schedule less that this will be earned on a pro-rated basis