1st Shift Office Clerk - Frozen Warehouse

Job Description

Job Description

River Valley Holdings is a family-owned distribution company based in Syracuse, NY, serving retail customers across the northeastern United States. River Valley Foods distributes a wide range of specialty dry and frozen grocery items and consumable products out of warehouses in Syracuse, NY.

Position Overview

The Warehouse First Shift Office Clerk is responsible for scheduling all inbound and backhaul appointments, ensuring smooth operations. The ideal candidate is detail oriented and self-motivated to support our customers, both internal and external. This position is located at our Frozen Warehouse.

Key Responsibilities

• Arrive on-time for the start of the scheduled shift.
• Communicate with Vendors and Carriers via phone or email to make inbound delivery appointments.
• Record all inbound appointments or changes in the scheduling system.
• Communicate any schedule changes or delays to warehouse and purchasing teams.
• Organize and finalize BOL paperwork after receiving and return to drivers.
• Process payments for lumping services via Relay, Com-Check or other payment methods.
• Perform monthly supply inventory.
• Maintain cleanliness and organization of work area.
• Check in incoming small parcel packages and distribute to the appropriate recipients.
• Work closely with receiving, inventory, and management to relay and secure information efficiently.
• Perform additional duties as requested by the supervisor.

Key Competencies & Skills

• Ability to read and understand English in order to understand supervisor instructions.
• Able to maintain a clean and safe work environment while performing daily tasks.
• Working knowledge of computer programs such as Outlook, Excel and Word.
• Strong communication skills.
• Utilize proper email and phone etiquette.
• Self-motivated.
• Strong organizational and multi-tasking skills

Education & Experience

• High School Diploma or GED equivalent
• Clerical experience preferred but not required

Work Schedule :

• Monday - Friday, 5am - 1:30pm

Wages :

• $18.00 - $22.00 per hour

Benefits :

We offer competitive compensation and a comprehensive benefits package, including:

• Medical, Dental, Vision, Life, and Disability Insurance
• Flexible Paid Time Off
• Paid Holidays
• 401(k) & Roth IRA with company match
• Employee Assistance Program (EAP)
• Employee Purchase Program

River Valley Holdings is an Equal Opportunity Employer (EOE)