Systems Administrator I

Agency Dept of Health and Human Services Division

SEC OFFICE - INFO TECH

Job Classification Title Systems Administrator I (NS) Position Number 60047516 Grade

DT08

About Us The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence. Description of Work The Systems Administrator I position provides technical and administrative support for server infrastructure at Central Regional Hospital. This role is responsible for securing, monitoring, maintaining, and troubleshooting physical and virtual servers, storage area networks, and enterprise applications in a healthcare environment. The Systems Administrator ensures compliance with state IT security policies and facilitates system upgrades, backups, and performance tuning with minimal service disruption. Work involves high-level planning, design, and implementation of server systems and virtualization platforms. The position requires collaboration with internal teams to support mission-critical systems and ensure operational continuity. Key Duties Include:

• Administer and maintain physical and virtual servers.
• Design, deploy, and manage VMware environments using vSphere, ESXi, vCenter, and related tools.
• Perform server hardware setup, firmware upgrades, and operating system patching and troubleshooting.
• Manage Active Directory, NTFS permissions, DNS, DHCP, and FTP services across multiple domains.
• Monitor server performance, conduct capacity planning, and implement performance tuning measures.
• Administer data backup and recovery solutions using Veeam for both physical and virtual environments.
• Identify and remediate system vulnerabilities to ensure compliance with DIT State Security policies.
• Provide user account management and support, including NCID, guest access, and print server administration.
• Coordinate and test software upgrades and migrations to minimize impact on clinical and administrative systems.
• Support LAN operations and collaborate with IT teams to maintain secure and efficient networked systems.

Knowledge Skills and Abilities/Management Preferences Salary Grade Range: $75,818.00 - $113,727.00 Recruitment Range: $75,818.00-$88,902.00 Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement. The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred: Demonstrated experience managing enterprise VMware environments, including vSphere, ESXi, vCenter, and vSphere Update Manager, with expert-level proficiency in virtual machine deployment, migration, and high availability configurations. Proven track record of administering Windows and Linux server operating systems in a hybrid physical and virtual infrastructure, including patching, performance tuning, and troubleshooting across multiple server generations. Hands-on experience configuring and maintaining Storage Area Networks (SANs) and iSCSI networking solutions in a healthcare or similarly complex environment, with measurable outcomes in uptime and data integrity. Advanced proficiency in Active Directory administration, including user and group management, Group Policy configuration, and integration with enterprise applications and services. Documented success implementing secure server environments in compliance with state or federal IT security standards, including vulnerability remediation, system hardening, and audit preparation. REPOST - Previous Applicants Do Not Need To Reapply To Be Considered For This Vacancy The Posting Will Close At 11:59 P.M. The Night Before The End Date This Position Is Designated As Mandatory And Must Report Or Stay Over During Adverse Weather Events Physical Requirement: Ability to work (standing or sitting) at a computer console for long periods of time. Ability to work in an MDF, IDF or various locations where IT equipment is housed across multiple locations. Exert up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. About the Division of State Operated Healthcare Facilities (DSOHF): The Division of State Operated Healthcare Facilities oversees and manages 13 state operated healthcare facilities that treat adults and children with mental illness, developmental disabilities, substance use disorders, and neuro-medical needs. In collaboration with our partners, we provide a system of high-quality, integrated care to individuals whose complex behavioral and medical treatment needs exceed the supports or level of care available in the community. About Central Regional Hospital (CRH): Central Regional Hospital (CRH) is the largest of the three state psychiatric hospitals. At CRH, exceptional care meets compassionate support for individuals facing mental health challenges. Our state-of-the-art facility is designed to provide a safe and nurturing environment, offering a comprehensive range of psychiatric treatments tailored to meet the unique needs of each patient. From children and adolescents to adults and seniors, our dedicated team of mental health professionals is committed to delivering evidence-based therapies and personalized care plans that promote recovery and well-being. Central Regional Hospital also serves as a training site hospital for the Duke University and University of North Carolina at Chapel Hill General Psychiatry Residency programs and various Psychiatry Fellowships. Compensation and Benefits: The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit the website for State Benefits. Supplemental Contact Information: The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. In accordance with the Governor’s Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified. Application Process Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application. Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information. Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application to support your answers. If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 11:59 PM on the closing date. Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check. Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Upon the closing date, applications are "Under Review" and will be screened by Human Resources for qualified applicants. The hiring process may take several weeks. Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at Degree/College Credit Verification Degrees must be received from appropriately accredited institutions. Transcripts, degree evaluations, and cover letters may be uploaded with your application. Veterans’ and National Guard Preference Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications. Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing. Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application. ADA Accommodations Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.

CONTACT INFORMATION

If there are any questions about this posting, please contact Talent Acquisition at View email address on click.appcast.io. Resumes will not be accepted in lieu of completing this application. Minimum Education and Experience Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. Bachelor’s degree in computer science or an IT related field or a closely related field from an appropriately accredited institution and two years of progressive experience in systems software programming OR Associate degree in computer science or an IT related field or a closely related field from an appropriately accredited institution and three years of progressive experience in systems software programming OR An equivalent combination of education and experience. EEO Statement The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices. Recruiter: Tresha Walker Email: View email address on click.appcast.io