CUSTOMER SERVICE REPRESENTATIVE

Job Description

Job Description

Description:

Eastern Metal Framing Galaxy is seeking a motivated, dynamic professional to work in our Customer Service Dept.

Responsibilities:

• Communication with Customers
• Processing customer orders efficiently and accurately
• Use software to provide quotes to customers.
• Work with our Shipping and Production Departments to ensure accuracy of orders
• Resolve Customer complaints as needed
• Provide support for sales representatives.

Qualifications:

• Excellent telephone etiquette.
• Construction Industry Experience
• Exceptional interpersonal and communication skills
• Data entry experience
• Extraordinary customer service skills

Experienced only need apply.

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8-hour shift
• Day shift
• Monday to Friday

Ability to commute:

• Edison, NJ 08837

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Support & Client Services
• Must have 3 years experience

Requirements:

Excellent telephone etiquette.

Exceptional interpersonal and communication skills

Data entry experience

Extraordinary customer service skills

Must have 3 years experience.