Client Operations Associate
Virtual Vocations Inc
Working remotely in a full-time capacity, the Client Operations Associate will directly interface with clients to manage inquiries, analyze client activity trends, and develop operational efficiencies to enhance the client experience. Key responsibilities Directly interface with clients to manage questions and feedback about products and services Analyze and identify trends in client activity and inquiries Act as a liaison between clients and internal teams to support business needs and improve the product Required qualifications Ability and interest to work in a fast-paced fintech startup environment Customer-facing experience preferred Degree in Communication, Business Finance, Business Operations, Business Marketing, or Information Systems preferred Experience with Excel/Google Sheets and SQL is a plus Strong collaboration and problem-solving skills
Vacancy posted 1 day ago
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