Service Account Coordinator

Service Account CoordinatorGG Media is a forward-thinking company dedicated to delivering high-quality customer experiences through innovation, professionalism, and a strong commitment to excellence. We pride ourselves on building a team that values collaboration, integrity, and growth. At GG Media, we believe our people are the foundation of our success, and we invest in creating an environment where talent thrives.Job DescriptionWe are seeking a detail-oriented and proactive Service Account Coordinator to support our client service operations. This role serves as a key point of coordination between internal teams and client accounts, ensuring seamless communication, efficient service delivery, and high levels of client satisfaction.ResponsibilitiesCoordinate daily account activities to ensure timely and accurate service deliveryServe as a liaison between clients and internal departmentsMonitor account performance and assist in resolving service-related inquiriesMaintain organized records, reports, and documentation for assigned accountsSupport the onboarding process for new clients and ensure smooth transitionsIdentify opportunities to improve processes and enhance client experienceQualificationsStrong organizational and time management skillsExcellent written and verbal communication abilitiesAbility to multitask and adapt in a fast-paced environmentDetail-oriented with a proactive and solution-driven mindsetStrong interpersonal skills and ability to work collaborativelyProficiency in basic office tools and systemsAdditional InformationCompetitive salary ($49,000 – $53,000 annually)Opportunities for professional growth and career advancementSkill development and ongoing trainingSupportive and team-oriented work environmentFull-time position with consistent schedule