Manager, Digital CX: CRM & Telephony Transformation
$102k - $177.1kJohnson & Johnson MedTech
Johnson & Johnson MedTech is seeking a Manager, Digital CX (CRM/Telephony) to lead customer experience initiatives focused on improving service efficiency and data-driven decisions. This role involves overseeing service processes related to CRM and Telephony capabilities to ensure high-quality digital interactions. Ideal candidates should have 6-8 years of relevant experience, strong analytical skills, and a Bachelor's degree in a related field. The position offers a salary range of $102,000 - $177,100, and requires a limited amount of travel. #J-18808-Ljbffr Johnson & Johnson MedTech
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Manager, Digital CX: CRM & Telephony Transformation in New Brunswick, NJ vacancy
$102k - $177.1k
Job Title Manager, Digital CX (CRM/Telephony) Location(s) New Brunswick, New Jersey; Raynham, Massachusetts; West Chester, Pennsylvania (preferred Massachusetts) Background DePuy Synthes is recruiting for a Manager, Digital CX (CRM/Telephony) in Massachusetts. Johnson...CRM- ...looking for a Salesforce Practice leader to drive solution-led selling and manage Salesforce focused deals in Edison, New Jersey. This role requires extensive IT experience, especially in CRM implementation projects. The ideal candidate will have proficiency in Salesforce...TransformationCRM
- Accellor is seeking a Transformation Program Manager to lead a large-scale enterprise modernization initiative, focusing on replacing legacy Siebel platforms with a next-generation CRM ecosystem such as Oracle or Salesforce. This role involves defining transformation strategies...TransformationCRM
- ...Suite to work with them towards their large transformation agendas and help them achieve superior... ...Leadership‑led CXO engagement Own and manage Salesforce focused deals Identify new... ...IT Experience 5+ Years of experience in CRM Implementation Project (SFDC mandatory)...TransformationCRM
$171.6k - $392.1k
...seeking an experienced Senior Manager - Contact Center Solution... ...increasing customer and data-centric digital transformation strategies. This job... ...background across CRM platforms, including integration... ...Dynamics 365 Customer Service and telephony/CCaaS providers, with...TransformationCRMFull timeFor contractorsSummer holidayWorldwideFlexible hours- ...redefine the future of enterprise transformation. About the Role Accellor is... ...Transformation Program Manager to lead a large-scale enterprise... ...with a next-generation CRM ecosystem (Oracle or Salesforce... ...content management, publishing, or digital experience platform...TransformationCRM
$150k - $180k
As a Business Development Manager for Banking Solutions, you will be responsible for driving... ...Intellect’s banking platforms and digital transformation solutions. This is an exciting... ...Maintain accurate and up-to-date records in CRM tools; assist in tracking pipeline, outreach...TransformationCRM- ...Project Manager - Integration Specialist Official intake call is Tuesday next week.... ...Boomi). Experience with data mapping, transformation, and integration best practices. Familiarity... ...TA technologies and vendors (e.g., ATS, CRM, background check providers, etc.)....TransformationCRM
Samprasoft
New Brunswick, NJ1 day ago $122k - $245k
...recognize their merit. Job Function: Digital Marketing Job Sub Function:... ...West Chester, PA. The Senior Manager, Global Digital Commercial... ...the CxOS team, who own the CRM platform, to ensure FSO... ...separations, or large-scale digital transformation initiatives Background in...TransformationCRMFull timeLocal areaImmediate start- ...Position Overview: The Digital Marketing Manager will own and execute CompoSecure's digital presence... ..., influencer partnerships, web, and CRM-driven campaigns. The ideal candidate... ...impact on brand growth and digital transformation Collaborative, high-performance culture...TransformationCRM
CompoSecure
Somerset, NJ1 day ago $130k
...Foundation, including research and prospect management, data intelligence, and gift... ...tied to systems, staffing, and operational transformation. Provide leadership and oversight for AI... ...systems governance. Experience working with CRM systems, reporting tools, and...TransformationCRMOdd jobFull timeWork at officeLocal areaWeekend workAfternoon shiftEarly shift1 day per week$49.5k - $66k
...Dassault Systèmes company, is leading the digital transformation of life sciences, creating hope for... ...Reporting to the Business Development Manager, you will help identify and develop new... ...records of sales outreach and contacts in a CRM with an ability to balance the needs of...TransformationCRMLocal areaMedidata
Woodbridge, NJ2 days ago- ...at the impossible and find transformative solutions. We are seeking a... ...vision and execution across CRM, Sales Planning, Sales Operations... ..., Incentive Compensation Management (ICM), and Sales Intelligence... ...& Process Automation Digitize and automate core Sales Operations...TransformationCRMHourly payShift work
$110k - $140k
...offices or yours. Job Summary The Associate Product Manager supports the Transformation Office product management function by assisting with... ...Experience with enterprise systems or workflow tools such as CRM, ERP, ServiceNow, Workday, Planview, WMS, or similar...TransformationCRMWork at officeWorldwideFlexible hoursSHI International
Somerset, NJ11 days ago$135k - $165k
...Job Summary The Product Manager is responsible for developing and... ...Evaluate and qualify incoming transformation requests for business alignment... ...business process optimization, or digital modernization initiatives. Experience with CRM, ERP, Planview, ServiceNow, Workday...TransformationCRMWork at officeWorldwideFlexible hoursSHI GmbH
Somerset, NJ2 days ago- Bristol-Myers Squibb in New Brunswick, NJ is seeking a Senior Director, Digital Integration & Execution, Cell Therapy Supply Chain. This role is pivotal for driving standardization across planning systems and ensuring delivery of integrated solutions aligned with business...Transformation
$160k - $180k
A global biotechnology company is seeking a US Digital IT Head in Piscataway, NJ. This role involves driving digital solutions and... ...candidate has over 8 years of experience in technology and digital transformation, is fluent in Mandarin and English, and possesses strong...Transformation$150k - $258.75k
...Function: Technology Product & Platform Management Job Sub Function: Multi-Family... ...the best talent for a Director, MedTech Digital Factory OTC to be located in New Brunswick... ...activities for MedTech ERP and Digital Transformation programs, supporting approximately $2B...TransformationFull timeLocal areaImmediate start$160k - $180k
...healthier through biotechnology. Job Title: US Digital IT Head Job Location: Piscataway, NJ... ...global product portfolio. Forge and manage strategic partnerships with top-tier US... ...of experience in technology, digital transformation, or business development. Deep roots in...TransformationLocal area- ...Business Development Manager – Legal Tech & Pharma Tech V Group is a 25-year-old NJ... ...Professional Services, Systems Integration, and Digital Transformation, 311 Solutions. We take pride in our... ...Reporting & Forecasting Maintain CRM (e.g., Apollo.io) to update pipeline...TransformationCRMFull timeContract work
V Group
Cranbury, NJ13 hours ago - ...responsible for supporting business decisions; managing, analyzing, and creating design... ...existing applications, including Accela, CRM Microsoft Dynamics and various other Agency... ...cases, analyze tasks related to the transformation activities from mainframe applications to...TransformationCRMLocal area
RIT Solutions
Iselin, NJ3 days ago - ...Experience with incident management, defect resolution, and release... ...Qualifications Experience with CRM platforms or customer support... ...for data integration and transformation. SQL: Advanced... ...solutions to help clients with Digital Transformations across various...TransformationCRM
InterSources
Iselin, NJ8 hours ago $142.4k - $224.1k
MSD Malaysia is seeking an Associate Director, Change Management to lead the change management strategy for digital transformation initiatives. This role focuses on fostering stakeholder engagement, ensuring successful adoption of new digital capabilities, and embedding...Transformation$97.92k - $139.88k
IFF is seeking a motivated professional for an onsite role in South Brunswick, NJ, to enhance manufacturing processes in a Taste environment. Responsibilities include analyzing current and future state processes, driving standardization efforts, and supporting SAP modules...Transformation$80k - $130k
...Territory Sales Manager At Azend Pharma, we're redefining how care is delivered through... ..., and wants to make a real impact in transforming healthcare. If you love traveling, meeting... ...strategies and track progress through CRM tools Represent Azend Pharma at...TransformationCRMFull timeShift work$102.48k - $145k
...enhance strategic pull-through models in CRM system. Track & analyze Liquid XR... ...analysis and scripting; extraction and transformation of tabular data sets from SQL tables; programming... ...; and 1 year with pharmacy benefit manager contracting. Any suitable combination of...TransformationCRMRemote work- ...is a trusted partner in business process transformation, enterprise automation, and AI. We help organizations... ...achieve operational excellence and build digital twins of their processes. With deep expertise in ERP, EWM, CRM, Asset Management, ITSM, Finance, and Procurement, we...TransformationCRMLocal areaFlexible hours
$97.92k - $139.88k
...passionate about improving manufacturing processes and enabling digital transformation in a Taste manufacturing environment? IFF is a global... ...of SAP modules including Production Planning (PP), Quality Management (QM), and Materials Management (MM), along with Manufacturing...TransformationWork experience placement$124k - $174k
...role focused on SuccessFactors. The ideal applicant will lead digital transformation efforts in talent development, requiring extensive... ...compliance with governance standards, and leading project management initiatives. The role demands a Bachelor’s degree in Engineering...Transformation$190.8k - $300.3k
.... This leader will drive the transformation of the enterprise Content Hub... ...governance, content lifecycle management, agency and vendor model... ...editorial governance frameworks. Digital Asset Management (DAM) & Content... .... Partner with Martech / CRM team and IT teams to evolve DAM...TransformationCRMFor contractorsLocal area
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Manager, Digital CX: CRM & Telephony Transformation. Be the first to apply!
Related searches
- digital art internship New Brunswick, NJ
- digital analytics New Brunswick, NJ
- digital print New Brunswick, NJ
- digital creative New Brunswick, NJ
- digital New Brunswick, NJ
- digital strategy New Brunswick, NJ
- digital media sales New Brunswick, NJ
- remote digital media New Brunswick, NJ
- digital design intern New Brunswick, NJ
- digital media internship New Brunswick, NJ