Records Clerk

The Records Clerk performs responsible clerical and administrative work involving the maintenance, processing, and retrieval of official Town records. This position ensures accurate recordkeeping, supports public access to information, and maintains compliance with applicable state and municipal record retention requirements.The Records Clerk plays an important role in supporting transparency, operational efficiency, and customer service for residents and internal departments.Key ResponsibilitiesRecords ManagementMaintain, organize, and update physical and electronic records in accordance with established retention schedulesFile, scan, index, and archive documents accurately and efficientlyRetrieve records upon request for staff, residents, and authorized agenciesAssist with records disposal and archiving in compliance with regulationsCustomer Service & Public AssistanceRespond to in-person, phone, and email inquiries regarding public recordsAssist residents with record searches and application formsProcess requests for copies of official documents and collect applicable feesMaintain confidentiality of sensitive or restricted informationData Entry & Administrative SupportEnter and update data into record management systems and databasesVerify accuracy and completeness of submitted documentsPrepare routine correspondence and reportsSupport department staff with general clerical tasksCompliance & Quality ControlEnsure adherence to state public records laws and Town policiesAssist with responses to Freedom of Information (FOI) requestsMaintain organized filing systems to ensure efficient access and audit readinessQualificationsEducation & ExperienceHigh school diploma or equivalent requiredOne (1) to three (3) years of clerical or administrative experience preferredExperience in records management or municipal government preferredKnowledge, Skills & AbilitiesStrong attention to detail and organizational skillsAbility to maintain confidentiality and exercise sound judgmentProficiency in Microsoft Office Suite and data entry systemsEffective written and verbal communication skillsAbility to work independently and as part of a teamStrong customer service orientation #J-18808-Ljbffr