Patient Access Care Coordinator

Care Options for Kids

Care Options for Kids connects leading pediatric specialists with families to providebest-in-class pediatric therapy, nursing, and school-based services. We seamlessly integrate into children’s lives by bringing individualized care to children where they live, work, and play.

Our pediatric specialists are committed to providing high-quality pediatric services that help children and families live their best lives. We empower our community of clinicians to meet children where they are by providing the support and resources necessary to decrease administrative burdens. This focus allows our clinicians to obtain optimal work-life balance.

The Patient Access Care Coordinator is responsible for delivering exceptional customer service while supporting the core values of Care Options for Kids (COFK). This role involves entering various types of referrals into the Electronic Medical Record (EMR) system, completing Medicaid insurance verifications, maintaining and processing medical records, and coordinating services by contacting physician offices, requesting documentation, and managing incoming faxes. The coordinator must demonstrate proficiency in using the EMR system and multiple technological platforms to ensure the delivery of high-quality care. This position requires strong collaboration with the Revenue Cycle Management team, clinical staff, Business Operations, and parents or guardians to ensure all records are accurate and complete. In addition to providing outstanding internal and external customer service, the coordinator supports peers and contributes to process improvement and the continuous enhancement of Patient Access functions. Success in this role requires excellent multitasking abilities, strong communication and teamwork skills, and a commitment to operational excellence in a fast-paced environment.

Key Responsibilities:

• The ability to think critically and make educated and thoughtful decisions with minimal supervision.
• Ability to transform big-picture concepts into concrete operational actions to improve the patient experience, quality of care, and the referral/staffing process.
• Ability to effectively present information to clients, employees, families, and referral partners.
• Ability to identify and work through complex problems.
• The ability to communicate well with clients, family members, and coworkers.
• Ability to establish and maintain effective working relationships with fellow employees, the public, and supervisors.
• Ability to successfully function in a fast-paced, service-oriented environment.
• Strong communication, customer service and emotional intelligence
• Adaptable to continual change and improvement
• Ability to gather objective information, define problems, understand facts relative to priorities, and determine viable solutions – critical thinking and problem-solving skills
• Involves appropriate individuals at appropriate times, and escalates issues as needed
• Acts with professionalism and dedicated work ethic
• Attention to detail, accuracy, and effective organizational skills
• Understands therapy notes, physician’s orders and components of a patient’s home healthcare medical record
• Ability to work with spreadsheet filters, formulas, sorting, uniform data entry, and other related spreadsheet (Google Sheets and Excel) skills
• Ability to meet performance and productivity standards as defined for Business Operations

Qualifications:

• High school diploma required, bachelor’s degree or technical school preferred
• Experience in healthcare, preferably with patient access and EMR work experience
• Two years of healthcare experience preferred; one year required
• Demonstrated computer proficiency including but not limited to spreadsheets and email

What We Offer:

• A supportive and collaborative work environment.
• Opportunities for professional growth and development.
• Comprehensive benefits package, including health, dental, and vision insurance.
• A chance to make a meaningful impact in the lives of children and families.

Compensation: $22.00 to $24.00/hr

*Compensation dependent on experience.

Classification: Non-exempt

Reports to: Manager of Business Operations, Intermountain West

Location: Hybrid in Denver, CO

Apply by: 11/13/2026

Care Options For Kids is an equal opportunity employer. The Equal Employment Opportunity Policy of Care Options For Kids is to provide a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability. Care Options For Kids hires and promotes individuals solely on the basis of their qualifications for the job to be filled. Care Options For Kids believes that associates should be provided with a working environment which enables each associate to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, religion, national origin, sexual orientation, age, marital status or disability. We expect and require the cooperation of all associates in maintaining a discrimination and harassment-free atmosphere.

*Restrictions Apply