Facilities Management Specialist

Job Description

POSITION SUMMARY:
Forest Park Forever seeks to hire a Facility Management Specialist to join the Department Planning and Park Projects as we expand our facility footprint with opening The Glade, the new 22.5-acre destination in eastern Forest Park including Steinberg Skating Rink. This role will perform a range of facility operations and maintenance duties serving under the Sr. Manager of Facilities, including light building maintenance and management of building maintenance and repair contractors, room setups, room rentals, events support, & assisting with other facility related duties and collaborating with Forest Park Forever staff with a focus on facility operations. In accordance with the FPF mission, perform work to restore, operate, maintain & sustain FPF facility assets.

Essential Job Functions:

• Perform a range of facility operations and maintenance duties serving under the Sr. Manager of Facilities.
• Work with building custodial staff ensuring FPF facilities and surrounding areas are maintained with high quality standards for cleanliness, orderliness and facility appearance.
• Assist with room rentals, setup/breakdown, locker room memberships, facility maintenance & the coordination of multiple simultaneous visitor and employee uses of FPF facilities to prevent space and time conflicts.
• Provide tech support for meetings and events including AV setup, Wi-Fi troubleshooting, and well versed in hardware capabilities and navigating various types of software,
• Knowledge of virtual meeting software and with the ability to troubleshoot in real time.
• Work and collaborate with key stakeholders or departments to coordinate timing of building maintenance, repair & operations, visitor facility uses and events.
• Assist in the monitoring and maintenance & repair of facility safety and security systems, and support Sr. Manager of Facilities in ensuring safety and security standards, policies and procedures. Keep operations current with facility changes and industry standards.
• Greet Park visitors warmly and assist with their inquiries.
• Address Park visitor concerns timely and provide for a positive visitor experience.
• Contribute to team production timelines and adherence to deadlines.
• Provide support to VSR staff including Visitor Service Representatives.
• Work with Security Guards, Park Rangers, and SLMPD to help ensure visitors and staff remain safe.
• Provide support for Forest Park Forever special events.

Physical Work Requirements / Work Conditions:

• Operation of computers and other office equipment. Use of Microsoft Word, Excel, and email. Ability to learn and use specialty building operational software, e.g. security, HVAC and building access software.
• Routinely works in outdoor public space and indoor office environment.
• Ability to lift up to 50 pounds. Standing for extended periods of time. Perform physical tasks related to building maintenance and facility operations.
• All work hours to be performed onsite at FPF managed facilities or in other Park locations as assigned.
• Traverse uneven park terrain during events and to better understand spaces maintained by Forest Park Forever.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws.

Preferred Experience

• Previous experience in facility operations or similar role preferred.
• Knowledge of building operations safety procedures preferred.
• Interest in parks, green spaces and recreation and their role in individual and community wellbeing and health.

Required Skills

• Ability to prioritize multiple deadlines and make informed decisions in a fast-paced environment.
• Strict attention to detail, accuracy, and high-quality work.
• Excellent written, verbal, and interpersonal communication skills.

Additional Qualifications/Responsibilities

• The normal work schedule for this position is as follows: Tuesday - Saturday; 8 hours per day plus a 30-minute lunch break; Winter season 10:30AM-7PM, Summer season 11:30AM-8PM.
• This work schedule may be adjusted from time to time based on facility needs and activities.

Certificates/Security Clearances/Other

LICENSE(S)/CERTIFICATION(S) REQUIRED: Valid Driver's License