Service Advisor

Automotive Service AdvisorThe responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled.Roswell Ford is hiring additional Automotive Service Advisor. We are locally owned and operated dealership dedicated to providing great service to our continuously growing customer base. Roswell Ford technicians have a great opportunity to learn and grow. Roswell Ford offers great benefits for new hire technicians while they learn Ford products and multiple levels for skilled technicians to start earning right away.Service Advisor Compensation and Benefits:Competitive PayFlexible Working HoursHealth InsurancePTO & Sick Leave401(K)Compensation: $ - $Service Advisor Responsibilities:Greet customers promptlyObtain customer and vehicle informationClearly report all vehicle symptoms as described by the customerDetermine and recommend maintenance based on age, mileage and history of vehiclePrepare a complete and accurate estimate of cost for labor and partsEstablish follow up timeMonitor the progress of each vehicle throughout the day, and update customers frequentlyVerify that the final invoice reconciles with the work performed on the repair orderExplain all completed work and charges to customersService Advisor Requirements:Proven record of achieving exceptional customer satisfactionPast experience as a service advisor, assistant lane manager or service consultantVery energetic personalityA desire for a long-term career with a growing organizationPersonal and professional integrityComputer skills and willingness to learn new programsRoswell Ford is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.