Air Medical Communications Specialist

OpportunityThe Care Flight Dispatcher (Air Medical Communications Specialist) position is responsible for the coordination of all air medical resources that REMSA Health operates or contracts with. This includes, but is not limited to, receiving calls from requestors, prioritizing simultaneous requests, dispatching the appropriate aviation asset, maintaining contact with requestors, and maintaining appropriate records for every flight request.Qualifications/ExperienceExcellent verbal, written and interpersonal communications skills required2+ years of prior customer service experience preferredAbility to multi-task in a highly computerized environment requiredAbility to follow detailed and structured process, while providing a high level of customer service requiredAbility to type 30 WPM requiredMedical terminology knowledge preferredPrior or current EMT certification desirable, but not requiredPrior air medical dispatch experience a plusAbility to work as a teamPay & BenefitsPay is commensurate with your experience level. Many companies claim to have a great benefit package, but how many will offer you the following?Company matched 401K retirement planEmployee Bonus Plan & Holiday BonusScheduled Pay IncreasesCompany paid Short & Long Term Disability coverageTuition Reimbursement & an Education Center onsiteAD&D, Life & Critical Illness insuranceHSA with company contributionPet Insurance11 company recognized holidays that includes an employee designated holidayHigh bank limit PTO plan with a self-directed cash out provision with an additional 3 contingency days for new employees within first year.Gym Membership reimbursementEmployee Assistance & PTO Donation programsAnd more…36 x 48 schedule - (3 12-hour shifts one week, 4 12-hour shifts the next). Must be able to work days, nights, weekends, and holidays.