Product Manager, AI Ops Assistant

Who we are Spot AI turns cameras into coworkers. We are building the category of AI coworkers for the physical world. Our platform enables businesses to understand, automate, and act across their environments in real time. Spot AI is relied on at over 10,000 locations by more than 1,000 customers across manufacturing, construction, logistics, and retail. Backed by over $110 million from investors including Scale, Redpoint, Qualcomm Ventures, StepStone, and Bessemer, we are building the system that brings AI out of the digital world and into the real one. We move fast, take ownership, and focus on outcomes. We are building a company for people who want to solve real problems and have a direct impact on how businesses operate. We’re looking for a product owner who wants to define a new category Spot AI is hiring a Product Manager for AI Ops Assistant, a new product area that turns video into AI-powered operating assistants for the physical world. These are not clean, well-defined problems. You will work with customers who have messy workflows, real operational stakes, and no patience for technology that does not deliver. You are responsible for discovering the highest-value problems, building the platform that solves them repeatedly, and creating the motion that turns one-off POCs into scalable products. The PMs who win here are not roadmap managers. They walk plant floors, earn trust with engineers and operators, and turn ambiguous customer problems into products that ship. You do not need to be an ML researcher. But you should be technically fluent enough to reason about AI systems, video data, model quality, evaluation, false positives, deployment constraints, and platform architecture. Your assignment Discover the right problems Spend significant time with customers, prospects, sales, solutions, and field teams to understand workflows, pain points, budgets, and success criteria. Identify the highest-value use cases — not just what customers ask for, but what is actually worth building. Build the platform, not just the features Turn bespoke one-off customer work into repeatable product capabilities that scale. Identify the reusable primitives: agent templates, workflow configuration, reporting, evaluation tools, alerting, data models, and deployment playbooks. Drive the product motion Define a near-term roadmap that balances customer urgency, technical feasibility, repeatability, and revenue impact. Create a clear path from customer discovery → paid POC → production rollout → scalable product motion. Create a strong GTM motion Partner with sales, marketing, customer success, and solutions to define positioning, packaging, demo flows, pricing inputs, and proof points. Build the playbooks that make AI Ops Assistant easy to sell, not just easy to use. Who you are You may be a product manager, founder, technical product lead, forward-deployed engineer, solutions architect, or field CTO. The title matters less than the operating style. You may be a strong fit if you: Have built or led 0-to-1 B2B products in complex technical environments. Are highly customer-centric and comfortable spending real time in the field with users, operators, and executives. Are technically strong enough to reason about AI systems, video data, model limitations, false positives, platform architecture, and deployment constraints. Have strong product judgment and can distinguish between a one-off customer request and a repeatable platform opportunity. Communicate clearly and can turn ambiguous customer problems into crisp product requirements, launch plans, and business cases. Bonus points for experience in computer vision, video AI, industrial AI, manufacturing, logistics, construction, retail operations, forward-deployed engineering, or founding / building a product from zero. This role is based in San Francisco, CA and requires working from our office at 17 Bluxome St. This role could click if you: Want to define a new category of AI product, not manage one that already exists. Are energized by ambiguity and find the pattern underneath bespoke customer requests. Love being onsite with customers as much as you love being in a product review. Want direct impact on revenue, product direction, and the long-term architecture of Spot AI’s agent platform. This role likely won’t click if you: Prefer well-defined roadmaps over discovering what the roadmap should be. Are more comfortable in a multi-layer PM org than operating like a founder. Struggle to engage technically with engineers on AI systems, model tradeoffs, or platform architecture. Are not willing or able to work in-person from San Francisco. Compensation and benefits highlights Annual Base Salary Range: $185,000 - $200,000. This range represents the San Francisco Bay Area. The offered salary will depend on the offered candidate's demonstrated skills and competencies for the role. Meaningful early stage equity. Medical, dental, and vision plan options with little-to-no cost for employees and dependents. Company-paid short- and long-term disability plans. Company-paid life insurance. 401K with employer match. If you want to help define a new category of AI product for the physical world - and build the platform that makes every deployment faster than the last - we should talk. We are creating and cultivating a diverse and inclusive culture where we celebrate individuals for what they accomplish, no matter who they are. As an equal opportunity employer, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #J-18808-Ljbffr Spot AI, Inc.