Operation Manager

Operations Manager

The Operations Manager will help move the operations team forward using sound management techniques and create an environment of success and positive reinforcement. Helping teams succeed in their daily tasks and ensuring timely delivery of services while maintaining a constant focus on safety are of paramount importance to the Operations Manager role.

Pay: $70,000 - $80,000

Location: Burnsville, MN

Primary Responsibilities

Team Leadership & Operations Support

• Daily Dispatch Coordination: Support daily operations by ensuring drivers and monitors are prepared with routes, student information, and vehicle assignments.
• Coaching & Development: Provide real-time, constructive feedback and ongoing coaching to reinforce safe driving practices and compliance with MN DOT, FMCSA, and FTA regulations.
• Training & Onboarding: Assist in onboarding new hires and lead training sessions on safety procedures, technology systems, and operational expectations.
• Employee Engagement: Foster a positive, people-first work environment through recognition, open communication, and support.
• Conflict Resolution: Act as a trusted resource for employee concerns, encouraging transparency, collaboration, and solutions-oriented outcomes.

Qualifications & Requirements

• Industry Experience: Minimum of 3 years in transportation, logistics, or operations.
• Leadership Experience: At least 1 year of supervisory or lead experience supporting frontline teams.
• Education: High school diploma or equivalent required; Associate's or Bachelor's degree in Logistics, Business, or related field preferred.
• Regulatory Knowledge: Familiarity with CDL requirements and DOT safety regulations.
• Communication Skills: Strong verbal and written communication skills, including facilitating meetings and training sessions.
• Technology Skills: Comfortable using dispatch systems, GPS platforms, and workforce management tools.

At Transit Team, our purpose is mobility without limitsevery ride matters. In this role, you directly impact the safety and daily experience of students and families in your community.

We live our values:

• We Care Safety and respect come first
• We Do the Right Thing Accountability and integrity in every action
• We Collaborate Strong teams deliver the best outcomes
• We Have Fun We build meaningful connections

Growth & Development

• Opportunities for leadership growth and career advancement
• Ongoing professional development and training
• Exposure to innovative tools and AI-driven operations

Stability & Impact

• Competitive compensation
• Essential, community-based work
• A role where you can make a meaningful difference every day

Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Transit Team is the largest paratransit provider in the state of Minnesota. For more than 65 years, we have led the region in providing safe, reliable and exceptional service to the elderly and people with disabilities all across the Twin Cities metropolitan area. It is truly a privilege to provide independence to the passengers we consider family.